Head, Sales Process and Automation

18 hours ago

Quiapo District, Philippines GCash Full time ₱900,000 - ₱1,200,000 per year
Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation today

You will be responsible for the following:

A. Sales Process Optimization
  • Design and standardize sales processes tailored to each channel while maintaining scalability and efficiency.
  • Identify bottlenecks, inefficiencies, and gaps in current sales operations; implement data-driven improvements.
  • Work with cross-functional teams to align processes with organizational goals, regulatory requirements, and market dynamics.
B. Sales Automation and Tooling
  • Lead the implementation of CRM, sales enablement, lead management, and workflow automation tools.
  • Define business requirements and user stories for automation solutions; coordinate with Product and Technical teams for delivery.
  • Drive user adoption and continuous improvement of sales technology platforms.
C. Project and Change Management
  • Lead process change initiatives with a structured approach; manage stakeholders and timelines effectively.
  • Develop training programs and materials, in alignment with Sales Excellence and Enablement, to support process and system changes.
  • Champion a culture of continuous improvement and digital adoption in the sales organization.
D. Stakeholder Collaboration
  • Act as the primary liaison between Sales, IT, Product, Risk, Compliance, and Marketing for all sales process and automation needs.
  • Support commercial leadership with insights and tools to drive revenue growth and operational efficiency.
We are looking for:
  • Bachelor's degree in Business, Management, Industrial Engineering, Information Systems, or related field; MBA is a plus. -
  • With 6 years experience in sales operations, process improvement, or sales technology roles.
  • With proven experience leading automation and digital transformation projects in complex or multi-channel sales environments.
  • With experience in fintech, telecommunications, FMCG or enterprise SaaS preferred.
  • With experience and familiarity with CRM systems (e.g. Salesforce, HubSpot, etc.), workflow automation tools, and sales analytics platform
What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package

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