
Head, Sales Process and Automation
1 day ago
You will be responsible for the following:
A. Sales Process Optimization
- Design and standardize sales processes tailored to each channel while maintaining scalability and efficiency.
- Identify bottlenecks, inefficiencies, and gaps in current sales operations; implement data-driven improvements.
- Work with cross-functional teams to align processes with organizational goals, regulatory requirements, and market dynamics.
- Lead the implementation of CRM, sales enablement, lead management, and workflow automation tools.
- Define business requirements and user stories for automation solutions; coordinate with Product and Technical teams for delivery.
- Drive user adoption and continuous improvement of sales technology platforms.
- Lead process change initiatives with a structured approach; manage stakeholders and timelines effectively.
- Develop training programs and materials, in alignment with Sales Excellence and Enablement, to support process and system changes.
- Champion a culture of continuous improvement and digital adoption in the sales organization.
- Act as the primary liaison between Sales, IT, Product, Risk, Compliance, and Marketing for all sales process and automation needs.
- Support commercial leadership with insights and tools to drive revenue growth and operational efficiency.
- Bachelor's degree in Business, Management, Industrial Engineering, Information Systems, or related field; MBA is a plus. -
- With 6 years experience in sales operations, process improvement, or sales technology roles.
- With proven experience leading automation and digital transformation projects in complex or multi-channel sales environments.
- With experience in fintech, telecommunications, FMCG or enterprise SaaS preferred.
- With experience and familiarity with CRM systems (e.g. Salesforce, HubSpot, etc.), workflow automation tools, and sales analytics platform
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package
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