HR Assistant for Employee Relations

4 hours ago

San Fernando, Central Luzon, Philippines Remote Employee PH Full time


Job Description:

Remote Employee BPO has an outstanding opportunity for you

Role: HR Assistant for Employee Relations

Compensation: Competitive Basic Salary

Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential (If applicable).

Work Schedule: Sunday to Thursday, 9:00 PM – 6:00 AM, Philippine time

Work Setup: WFO

The HR Assistant for Employee Relations supports the Human Resources team in maintaining a positive, fair, and compliant workplace. This role assists in addressing employee concerns, managing disciplinary documentation, and ensuring consistent implementation of company policies to promote healthy employee relations, particularly in a night-shift BPO environment.

Responsibilities:

  • Assist in handling employee concerns, grievances, and inquiries in coordination with the HR Manager
  • Support the administration of disciplinary actions, including issuance of notices, documentation, and record-keeping
  • Assist in employee investigations and fact-finding processes as needed
  • Maintain and update employee relations records, case files, and reports
  • Coordinate employee counseling sessions, hearings, and HR meetings
  • Support the implementation and communication of company policies, rules, and code of conduct
  • Assist in exit management processes such as clearances and exit interviews
  • Provide administrative support for employee engagement and welfare initiatives
  • Ensure confidentiality and proper handling of sensitive employee information
  • Coordinate with other HR functions (Recruitment, Payroll, Training) as necessary

Qualifications:

  • Bachelors degree in Human Resources, Psychology, Business Administration, or related field
  • At least 1 year of HR experience, preferably in Employee Relations (fresh graduates may be considered)
  • Basic knowledge of Philippine labor laws and HR policies
  • Strong interpersonal, communication, and documentation skills
  • Ability to handle sensitive and confidential matters professionally
  • Proficient in MS Office and HR systems

Preferred Skills:

  • Experience working in a BPO or night-shift environment
  • Strong conflict resolution and problem-solving skills
  • Ability to work independently and manage multiple cases


Required Skills:

HR
Employee Relations


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