Senior Technical Lead

3 days ago

Cebu City, Central Visayas, Philippines Wrkpod Full time ₱144,000 - ₱360,000 per year

Senior Technical Lead (Day Shift – Cebu City)

Overview

We're seeking a Senior Technical Lead who is both technically skilled and great with people. You'll serve as a hands-on problem solver, someone who can write PowerShell scripts one moment and coach junior technicians the next. This role blends leadership, technical escalation, client support, and process ownership into an engaging and dynamic position.

Job Responsibilities

  • Provide technical guidance and support, acting as an escalation point for complex IT issues.
  • Write and maintain scripts—such as using PowerShell—to automate tasks and enhance workflows.
  • Work with junior technicians: coach, mentor, and help them develop their skills.
  • Manage and troubleshoot Windows environments, including Windows 10/11, Windows Server, Active Directory, and Office 365.
  • Handle network-related tasks such as DNS, DHCP, MX records, SPF/DMARC, and email tracing.
  • Use endpoint security tools to ensure systems are protected.
  • Support other platforms like macOS as needed and remain open to learning new technologies.

Qualifications

  • Proven experience in a senior technical support role, ideally with a Managed Service Provider (MSP) or similar IT services setting.
  • Strong knowledge of Windows operating systems, Active Directory, and Office 365.
  • Experience with network services such as DNS, DHCP, MX records, SPF, DMARC, and email troubleshooting.
  • Comfortable working with PowerShell and endpoint security tools.
  • Exposure to macOS support is a plus, and a willingness to learn new systems is essential.

Work Schedule & Location

  • Schedule: Day shift
  • Location: On-site in Cebu City, Keppel Bldg. near Ayala City.

How to Apply

Send your updated CV to with the subject line "Application – Senior Technical Lead"

Job Type: Full-time

Pay: Php60, Php80,000.00 per month

Benefits:

  • Company events
  • Free parking

Application Question(s):

  • Do you have experience in using PSA, RMM, and MSP? And for how many years?

Experience:

  • Senior Technical : 3 years (Required)

Location:

  • Cebu City (Required)

Work Location: In person

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