Operations Associate

2 days ago

Mandaluyong City, National Capital Region, Philippines Filinvest Group Full time ₱150,000 - ₱250,000 per year


The Operations Associate - Bank Financing assists clients in applying for housing loans with partner banks to facilitate full payment of their purchased property. He/She ensures that bank financing accounts are properly applied and processed according to standard procedures and timelines.

  • Processes bank financing and refinancing accounts for assigned partner banks within the standard processing time, including endorsement of account information and documents, review of bank guarantees, and recording of loan payments in the system.
  • Communicates effectively with clients (buyers and partner banks) via phone, email, and face-to-face interactions to address concerns, collect necessary documentation, and ensure timely processing of bank loans.
  • Ensures that all assigned service requests are resolved and completed within the established turnaround time.
  • Submits daily productivity and accomplishment reports to the Operations Lead Bank Financing.

EDUCATION, TRAININGS, LICENSES REQUIRED:

  • Bachelor's Degree in any 4-year course. Preferably related to Management, Finance, and/or Information Sciences or any computational courses.

TECHNICAL COMPETENCIES AND SKILLS: 

  • Strong analytical skills, particularly in handling data, processes, and information.
  • Excellent communication skills, with the ability to clearly articulate ideas both in writing and verbally.

  • Demonstrates exemplary customer service skills.

  • Proficient in MS Office applications (Word, Excel, PowerPoint).

  • Able to perform effectively under time pressure and meet set deadlines.

  • Capable of working independently with minimal supervision.

  • Proven ability to lead teams, supervise daily operations, and develop talent for succession.

  • Highly organized and process-oriented.

  • Skilled at multitasking and managing multiple priorities effectively.

  • Upholds integrity and strong personal values.


  • Operations Associate

    7 days ago

    Mandaluyong City, National Capital Region, Philippines Filinvest Development Corporation Full time ₱150,000 - ₱250,000 per year

    About the job Operations Associate - Collection Collection Associate is responsible for ensuring that FLI has a healthy current account portfolio. This is being done through (1) calling out past due accounts and accepting incoming inquiries from past due and cancelled accounts to persuade clients to settle their overdue payments within a specific time...

  • Operations Associate

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Filinvest Development Corporation Full time ₱200,000 - ₱250,000 per year

    About the job Operations Associate - Bank Financing - QA The Operations Associate - Bank Financing assists clients in applying for housing loans with partner banks to facilitate full payment of their purchased property. He/She ensures that bank financing accounts are properly applied and processed according to standard procedures and timelines.Processes...

  • Service Operations Associate

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Focus Global Full time ₱200,000 - ₱250,000 per year

    Focus Global Inc. invites you to be part of its growing organization as an Service Operations Associate.Job Responsibilities:The Service Operations Associate will assume a critical operations role within the HF-Service Department with the objective of efficiently managing all operational needs to assist various sections within the HF Service teams. This...

  • Operations Associate

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Filinvest Development Corporation Full time ₱250,000 - ₱500,000 per year

    About the job Operations Associate - Bank Financing (Inbound) Job Summary:The Customer Financing - Bank Associate assist clients who wants to apply for a housing loan from the bank to fully pay their purchased property. He/she needs to ensure that bank financing accounts will be applied and processed for a housing loan. The role entails heavy coordination...

  • Service Operations Associate

    2 days ago

    Mandaluyong City, National Capital Region, Philippines Focus Global Full time ₱250,000 - ₱500,000 per year

     About the Role  Focus Global Inc. invites you to be part of its growing organization as an Service Operations Associate.The Service Operations Associate will assume a critical operations role within the HF-Service Department with the objective of efficiently managing all operational needs to assist various sections within the HF Service teams. This...

  • Sales Operations Associate

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Focus Global Full time ₱150,000 - ₱250,000 per year

    The Sales Operations Associate shall help the company build successful and long-term relationships with our customers by delivering high quality after-sales service that exceeds expectationMain Duties and Key Responsibilities:Ensuring proper coordination with Customer Service team, in-house sales associates, service and production teams regarding after-sales...

  • Sales Operations Associate

    7 days ago

    Mandaluyong City, National Capital Region, Philippines Focus Global Full time ₱250,000 - ₱450,000 per year

    The Sales Operations Associate shall help the company build successful and long-term relationships with our customers by delivering high quality after-sales service that exceeds expectation Main Duties and Key Responsibilities:Ensuring proper coordination with Customer Service team, in-house sales associates, service and production teams regarding...

  • Sales Operations Associate

    5 days ago

    Mandaluyong City, National Capital Region, Philippines Focus Global Full time ₱250,000 - ₱500,000 per year

    The Sales Operations Associate shall help the company build successful and long-term relationships with our customers by delivering high quality after-sales service that exceeds expectation Key ResponsibilitiesEnsuring proper coordination with Customer Service team, in-house sales associates, service and production teams regarding after-sales service issues...

  • Sales Operations Associate

    2 days ago

    Mandaluyong City, National Capital Region, Philippines Focus Global Pte. Ltd. Full time ₱300,000 - ₱600,000 per year

    Mandaluyong,Metro ManilaFull TimeThe Sales Operations Associate shall help the company build successful and long-term relationships with our customers by delivering high quality after-sales service that exceeds expectationMain Duties and Key Responsibilities:Ensuring proper coordination with Customer Service team, in-house sales associates, service and...

  • Sales Operations Associate

    2 days ago

    Mandaluyong City, National Capital Region, Philippines Focus Global Full time ₱200,000 - ₱250,000 per year

     The Sales Operations Associate shall help the company build successful and long-term relationships with our      customers by delivering high quality after-sales service that exceeds expectation Key Responsibilities  Ensuring proper coordination with Customer Service team, in-house sales associates, service and production teams regarding...