Customer Experience

Make your next big career move by applying as KMC Solutions' next REPUTATION MANAGEMENT SPECIALISTSOCi, the marketing platform for multi-location brands, is currently looking for an energetic self-starter that possesses exceptional written communication skills, a strong knowledge of social media—in particular, online review networks such as Yelp, Apartment...

We are looking for a Customer Experience Manager for our Local Bank client in MakatiRole: Customer Experience ManagerIndustry: BankingSalary: up to 170kSet up: Onsite in MakatiSchedule: Mon to Fri, dayshiftLevel: Senior ManagerMinimum of at least 5 years of relevant experience in the local banking industryResponsibilities:1. Strategy development: Developing...

We are looking for a Customer Experience Manager for our Banking client in MakatiRole: Customer Experience ManagerIndustry: BankingSalary: up to 200kSet up: Onsite in MakatiSchedule: Mon to Fri, dayshiftResponsibilities:1. Strategy development: Developing and implementing a customer experience strategy aligned with the organization's goals and...

Job Description SummaryUnder the supervision of a Team Leader, the Customer Experience Executive's primary objective is to provide world-class service to our customers in an accurate, efficient and respectful manner on every call as measured by different performance metrics.Duties & ResponsibilitiesThe Customer Service Executive will be responsible for...

The opportunityThe Customer Experience Designer position is an individual contributor that supports the Lead for NPS and Experience Design of Manulife Philippines.  The position's primary role is to consider customer's feedback, wants and needs, ultimately helping design and delivery teams to create human-centered and innovative products, services and...

Be #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...

Main Activities and Responsibilities:   Inbound Calls:  Answering all inbound calls landing on the Mercedes-Benz toll free number and addressing all queries from prospects and customers (e.g. offer product consultation, online store stock search support, contract generation, close sale) related to vehicle sales and MBFS products...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

Responsible for:   Responding to customer enquiries, recording relevant data and ensuring maximum efficiency with respect of addressing and resolving customer queries.Main Activities and Responsibilities:  Probe CX Compliance:Ensure a safe, healthy and sustainable workplace for all employees and contractors, report workplace hazards, and provide a safe...

Responds to customer inquiries by phone (inbound and outbound), e-mail, or chat to provide problem resolution. Deliver outstanding service to our high-value customers by providing outstanding service and solutions to grow customer relationships. Support different Channels such as Telegram, Social Media, In-App, Email, and Chat Provide personalized customer...