Customer Service Representative

2 weeks ago

Clark Freeport Zone, Philippines DATAMATICS Full time ₱480,000 - ₱720,000 per year

Job description:

POSITION: Customer Service Representative - Tier 1

LOCATION: 6th floor Entec 2 Nepo Center Angeles, Pampanga

SETUP: Work Onsite

SCHEDULE: Shifting Schedule

Job Description:

Responsible for addressing inquiries, helping, and resolving concerns promptly and professionally via email/chat or call.

Qualifications:

College Graduate

6 months of BPO experience, preferably handling international accounts.

Excellent communication skills in written and verbal forms.

Preferred:

Excellent attendance

Experience with Gladly or other ticketing system like Zendesk, SAP, Shopify, MS Office preferred.

Coachable, Proactive, Quick learner, Collaborative.

Proficient in computer skills and experience with MS Office.

Job Type: Seasonal

Pay: From Php25,000.00 per month

Benefits:

Health insurance

Life insurance

Paid training

Schedule:

8 hour shift

Night shift

Overtime

Shift system

Supplemental Pay:

13th-month salary

Application Question(s):

Can you start ASAP?

Education:

Bachelor's (Preferred)

Experience:

Customer Service Representative: 1 year (Preferred)

Language:

English (Preferred)

Job Type: Contract

Contract length: 5 months

Benefits:

Health insurance

Life insurance

Paid training

Schedule:

8 hour shift

Night shift

Supplemental Pay:

13th-month salary

Overtime pay

Application Question(s):

Can you start ASAP?

Language:

English (Preferred)

Work Location: Onsite

Job Type: Temporary

Contract length: 5 months

Pay: Php20, Php25,000.00 per month

Benefits:

  • Paid training

Language:

  • English (Preferred)

Work Location: In person

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