Material Support Agent

CompanyHawaiian Airlines
The Team

At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our 'ohana and be a part of an exciting team of professionals dedicated to serving our kama'āina and introducing our islands to the world

Role Summary

The Material Support agent is responsible for processing orders and parts at Hawaiian Airlines. As a member of the Hawaiian Airlines 'ohana, this individual contributor role requisitions, receives, ships, warehouses, stores, disperses and records parts, equipment and supplies. This is a union represented position.

Key Duties

• Prepares proper documents and enters all necessary transactions in Maintenance Inventory Management System (TRAX).
• Receives, unloads, unpacks, checks and identifies all incoming material.
• Stores all parts and material after ensuring proper packaging and labeling.
• Processes outgoing material.
• Assembles kits required for aircraft checks.
• Performs monthly shelf life checks and physical inventory counts.
• Performing other related duties as required.

Job-Specific Experience, Education & Skills

Required

• Ability to learn and operate the Maintenance Inventory Management System (TRAX), and other computer systems as necessary.
• Must be able to operate a forklift.
• Must be able to demonstrate ability to type 30 WPM.
• Ability to lift up to 70lbs.
• Must be able to bend, stoop squat, reach and grasp.
• Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia.
• Flexible to work varied shifts including nights, weekends, and holidays.
• Ability to communicate in English.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

• Previous experience with TRAX.
• Prior experience with inventory management.
• Experience in lean or other continuous improvement environments.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Starting RateUSD $22.50/Hr.
Bonus
Pay Details - $22.50 per hour w/ Health Insurance - $30.15 per hour w/o Health Insurance
Total Rewards

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off 

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Airport SIDA Badge RequirementsImportant notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.   
Regulatory Information

Equal Employment Opportunity Policy Statement  It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.   

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.  

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA").  All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.   

To implement this policy, we will: 

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; 

(2) Ensure that employment decisions are based only on valid job requirements; and 

(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. 

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions  of VEVRAA. 

Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. 

Apply by 7:00 PM Pacific Time on10/25/2025
FLSA StatusNon-Exempt
Employment TypeFull-Time
Requisition TypeFrontline
Regular/TemporaryRegular
LocationLos Angeles, CA - Airport
A:Y - T1
L:#LI-B

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