E-Distribution Associate

2 days ago

Ayala Alabang, National Capital Region, Philippines ZALORA Group Full time ₱900,000 - ₱1,200,000 per year

We are seeking an independent, detail - oriented, and proactive
Account Operation Executive
to join our dynamic regional commercial team. In this role, you will be responsible for managing and optimizing the daily operations of a portfolio of regional brands' e-stores across major marketplaces (e.g., Lazada, Shopee, Tiktok) across multiple regions, also supporting tasks in the Zalora Partner Service's (PSS) daily operations. You will play a key role in driving operational excellence, ensuring data accuracy, and collaborating with both internal and external stakeholders that will contribute to business commercial performance and long-term growth.

Key Responsibilities

  • Oversee and execute day-to-day operations for assigned brand accounts or PSS back-end administrations, ensuring timely and accurate reporting to internal stakeholders and brand partners.
  • Coordinate with external (suppliers, vendors etc.) and Internal (warehouse, buyer, and tech etc.) stakeholders to resolve issues and ensure data availability, accuracy, and integrity.
  • Manage the onboarding process for new external brands by coordinating live timelines, communicating requirements, and executing store setup and planning to ensure a smooth and timely launch.
  • Manage digital store operations, including product listing creation, inventory updates, order issue resolution, and general store management tasks.
  • Drive improvements in operational processes and inventory reporting by investigating discrepancies, performing reconciliations, and managing all related communications.
  • Collaborate closely with internal teams (commercial, tech, logistics, etc.) and external partners to ensure seamless project execution and communication.
  • Work closely with the Key Account Management team to align on marketing schedule, new assortments, and updates, while ensuring the achievement of performance, quality, and KPI goals for assigned accounts.
  • Identify, implement, and standardize best practices to drive continuous process improvements within account operations.

Requirements

  • Bachelor's degree in Business, Operations, Analytics, or a related field.
  • Strong analytical skills with a high level of proficiency in MS Excel; experience with data quality, cleaning, and validation tools is an advantage.
  • Comfortable working with large datasets and digital platforms.
  • Self-starter with a proactive attitude, able to thrive in a fast-paced and dynamic environment.
  • Excellent attention to detail, organizational, and problem-solving skills.
  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and external partners.
  • Fresh-graduates are welcome to apply.
  • Results-driven, adaptable, and eager to take on new challenges.

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