Partner Information and Documents Update Lead

1 week ago

Manila, National Capital Region, Philippines GCash Full time ₱600,000 - ₱1,200,000 per year

Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation today

Overall Duties And Responsibilities
Does
(Tasks / Responsibilities):

  • Lead the process of collecting, verifying, and updating partner information and documents to ensure accuracy and compliance.
  • Develop and implement standardized procedures for managing partner documentation.
  • Collaborate with cross-functional teams to gather necessary information and support partner onboarding and compliance initiatives.
  • Conduct regular audits of partner data and documentation to identify discrepancies and implement corrective actions.
  • Maintain a centralized repository for partner information and ensure easy access for relevant stakeholders.
  • Monitor changes in regulations and industry standards that may affect partner documentation requirements.

Displays (Knowledge, Skills, And Behaviors)

  • Proven experience in data management, document control, or compliance, preferably in a partnership or vendor management context.
  • Proficient in Microsoft Office Suite and document management systems; familiarity with data analytics tools is a plus.
  • Strong attention to detail and organizational skills.
  • Excellent verbal and written communication skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong problem-solving skills and critical thinking ability.
  • Knowledge of industry regulations and best practices related to partner management.
  • Good communication and presentation skills.
  • Excellent interpersonal skills; detail-oriented, focused, driven, and goal-oriented.
  • Strategic, resourceful, and committed to excellence and integrity.
  • Able to work well under pressure.

Delivers (Specific Outputs / Tangible Results)

  • Prepare and present regular reports on partner information status and compliance to management.
  • Provide training and support to team members and stakeholders on documentation processes and best practices.
  • Identify opportunities for process improvements and lead initiatives to enhance efficiency and accuracy.
  • Effective project monitoring to ensure timely implementation across the group.
  • Meet project-specific deliverables with quality results.

Key Result Areas & Performance Indicators

  • Customer:

  • Ensure clear, consistent, and sound GCash policies, programs, and partner experience are implemented.

  • Compliance with Partner Information and Documents Update policies.

  • Timeliness, clarity, and accuracy of reports and analysis.

  • Financial:

  • Optimize operations and ensure clear communication of lacking documentary requirements to partners.

  • Process:

  • Recommend process updates to existing policies and procedures manuals to improve internal processes and increase efficiency.

  • Improve consistency and quality of team output.

  • People:

  • Foster a culture of collaboration and learning through discovery sessions with teammates.

What We Offer
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package

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