Broker Support

2 weeks ago

Manila, National Capital Region, Philippines Asw Full time

Job Description

Looking to grow your career with one of Australia's most respected insurance brokerages? Consistently ranked among the Top 10 brokerages in Australia for over a decade, this established firm delivers premium general insurance, risk advisory, and claims solutions to commercial and corporate clients nationwide.

The Opportunity

An exciting opportunity is now available for an experienced Broker Support professional to join a growing offshore team in Manila, supporting the Australian market. This role offers hands-on exposure to commercial insurance portfolios while working closely with senior brokers and underwriters

Why join us?

  • Proudly Great Place to Work certified
  • Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
  • Grow with stability: 100+ in our 10-Year Club by 2025
  • Dynamic talent network: 2,000+ across APAC and beyond
  • Competitive compensation with annual reviews
  • Comprehensive medical care for you and your family
  • Generous paid leave because work-life balance matters
  • Level up with LinkedIn Learning and tailored training

Staff Testimonial

"Working for the best client and loving what you do makes everything enjoyable at work."- Senior Broker, ASW Philippines.

What You'll Do

  • Support brokers across corporate and commercial insurance portfolios
  • Prepare insurance proposals, presentations, and client meeting materials
  • Draft client correspondence and assist with policy documentation
  • Manage renewal processes, including follow-ups and compliance checks
  • Maintain accurate records in insurance CRM and policy management systems
  • Liaise with underwriters to obtain claims histories and support risk assessments

Key Criteria

  • Possess at least 3–5 years' working experience supporting the Australian insurance brokerage market.
  • MUST have an experience using INSIGHT and SCTP system
  • Strong understanding and background in corporate and commercial insurance products
  • Understanding of insurance legislation and compliance requirements
  • Strong task management skills with the ability to prioritise multiple workflows effectively

Work setup

  • Manila (BGC, Taguig): Australian hours - Perth (8am–5pm PH local time) with full time onsite role

#LI-IJ1

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