Production Coordinator

About High Scale

We're High Scale — a future-focused, data-obsessed agency revolutionizing video advertising on TV and social media. Think Amazon's obsession with customer experience meets SpaceX's fearless ambition—that's the DNA behind everything we do.

Our 120-person team of creatives, strategists, and innovators produces thousands of high-impact campaigns weekly for the world's leading lifestyle, fashion, beauty, and DTC brands. With 50,000 sq. ft. of DTLA studios and a global influencer network, we're ready to 10x our output in 2025—and we need a Production Coordinator who can manage the logistics and operations of our global creative network.

Why This Role Matters

Organization, logistics, and seamless execution are your playground. As a Production Coordinator, you are the essential link connecting our global network of creators, our internal creative teams, and our clients' goals. You'll manage influencer sourcing, product shipping logistics, and content trafficking, ensuring every asset is received, organized, and delivered on time.

Your work will directly impact our ability to scale, our production efficiency, and the speed at which we deliver campaigns. If you thrive on bringing order to creative chaos and managing complex logistics, this is your launchpad.

What You'll Do

1. Coordinate Global Creator Operations

2. Serve as the primary logistical point of contact for our global network of influencers and User-Generated Content (UGC) creators.

3. Manage creator onboarding, contract administration, and content submissions.

4. Oversee all product shipping and tracking to ensure creators receive what they need to shoot.

5. Manage Content & Asset Trafficking

6. Receive, organize, and QC all incoming raw footage and creative assets from our global network.

7. Maintain a meticulous organizational system for all project files, ensuring our post-production teams have seamless access to content.

8. Track content deadlines and proactively follow up with creators to ensure on-time delivery.

9. Support Project Execution

10. Work closely with Account Executives, Producers, and Post-Production teams to ensure all creative assets are properly briefed and delivered.

11. Manage and update project management tools, ensuring all stakeholders have real-time visibility on content status.

12. Assist in sourcing and vetting new creators to expand our global network.

13. Drive Efficiency and Scale

14. Help build and refine systems for content management, creator communication, and logistics.

15. Identify bottlenecks in the production workflow and propose solutions.

Who You Are

1. A Master Organizer & Logistics Pro

2. 2–5 years of experience in production coordination, project management, or operations, preferably at a creative agency, media, or e-commerce company.

3. A proven track record of managing complex logistics and multiple projects simultaneously.

4. Detail-Obsessed & Strategic

5. You can juggle deadlines, deliverables, file names, and shipping trackers without breaking a sweat.

6. Skilled at problem-solving and anticipating logistical issues before they happen.

7. Excellent Communicator

8. Clear, confident, and professional in both written and verbal communication (English fluency required; Spanish is a major plus).

9. You are concise and effective at communicating with diverse, global teams.

10. Collaborative & Adaptable

11. Thrive in fast-paced, high-growth, and fully remote environments.

12. Able to work with creative, account, and logistics teams to execute ambitious campaigns.

13. Systems-Oriented

14. Comfortable and proficient using project management tools (like Asana, ClickUp, Notion) and spreadsheets (Google Sheets, Excel) to manage workflows efficiently.

Perks & Benefits

Growth Opportunities: Influence the growth of High Scale and scale top-tier campaigns for global brands.

Relentless Innovation Culture: Move fast, test constantly, and collaborate with some of the most creative minds in social media and video production.

High Scale is an Equal Opportunity Employer. We celebrate diversity and believe it's key to building teams that change the world—one breakthrough campaign at a time.