Home-Based Billing Specialist

It's fun to work in a company where people truly BELIEVE in what they're doing

We're committed to bringing passion and customer focus to the business.

Number of Openings: 1
 

Are you a detail-oriented finance professional with a passion for accuracy and collaboration? We're looking for a Home-Based Billing Specialist to support our U.S.-based client in managing customer invoices, payments, and collections. In this role, you'll ensure timely billing, reconcile accounts, and maintain positive client relationships while supporting the company's financial health.

REQUIRED CORE COMPETENCIES 

• Customer-Centric: Prioritizes client satisfaction by maintaining professionalism and empathy in every interaction.

• Organized & Detail-Oriented: Manages high volumes of invoices and account data with accuracy and consistency.

• Analytical Problem-Solver: Identifies discrepancies and takes initiative to resolve financial issues promptly.

• Reliable & Committed: Demonstrates accountability, flexibility, and dedication to meeting deadlines.

• Collaborative Team Player: Works effectively with colleagues to achieve shared financial and operational goals.

WHAT YOU WILL DO

Accounts Receivable:

• Generate and send accurate invoices to customers promptly

• Record and apply customer payments (checks, credit cards, ACH, wire transfers)

• Support the team in reconciling accounts and identifying any discrepancies

• Assist with preparing reports and summaries for internal use

• Keep accurate and organized records of customer accounts

Cash Application:

• Reconcile the daily receipts journal prepared by the Collections Specialist to the bank details

• Record daily receipts in the accounting system

Collections:

• Monitor past-due accounts and help follow up with customers via phone and email

• Communicate in a professional, friendly manner to resolve payment issues

• Work with team members to find solutions for outstanding balances

• Keep notes of collection efforts in our system

• Learn when and how to escalate accounts, if needed

WHAT WE LOOK FOR 

• Education: Associate's in Accounting, Finance, or any related field. 

• Experience: 5+ years of experience in accounts receivable and/or collections

• Language Proficiency: Strong verbal, written, and English communication skills.  

• Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours. 

• Technical Skills:

  • Comfortable using Excel and learning our ERP software (we'll train you)

  • Proficient in Microsoft Office Suite and Google Workspace

  • Excellent communication skills and a friendly, professional attitude

  • Strong attention to detail and organizational skills

  • Willingness to learn, take feedback, and grow with the team

WHAT WE OFFER

• Salary Range: PHP 35,000 – 37,500

• Industry: Promotional

• Job Type: Full-time

• Work Shift: 8:00 AM – 5:00 PM EST (USA)

• Workdays: Monday through Friday (USA)

BENEFITS OF WORKING WITH US

• ​Industry-leading salary packages  

• Permanent work-from-home setup  

• Company equipment provided   

• Internet stipends upon regularization  

• HMO Coverage    

• PTO credits and service incentive leaves  

• Major spring and winter company live events  

• Monthly employee appreciation virtual events  

• Company-provided career skills training courses  

• A company culture focused on your personal and professional growth 

WHO WE ARE 

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.  

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.  

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW 

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us