Call Center Fraud Specialist

6 days ago

Quezon City, National Capital Region, Philippines Viventis Search Asia Full time ₱600,000 - ₱1,200,000 per year

Job Title: Call Center Fraud Specialist

Location: -Vertis North, Quezon City

Work Arrangement: 100% Onsite

Job Type: Full-Time, Night Shift (US Hours)


Position Overview:

We are seeking a dedicated and detail-oriented Call Center Fraud Specialist to join our esteemed partner in Vertis North, Quezon City. This role focuses primarily on conducting in-depth research on criminal backgrounds, while applying knowledge of federal laws and policies. This position demands a higher level of expertise compared to typical verification roles and requires individuals who are able to work autonomously, analyze complex data, and provide accurate results. Ideal candidates should also have experience in fraud analysis or risk assessment.


Key Responsibilities:
  • Criminal Background Research: Perform thorough investigations to research and verify criminal records and histories based on client requests.
  • Federal Laws & Policies: Utilize knowledge of federal laws and policies to ensure accurate and lawful background checks.
  • Fraud Detection & Analysis: Apply fraud analysis techniques to identify discrepancies or suspicious activities within the research data.
  • Reporting: Prepare and present detailed, accurate, and comprehensive reports of your findings to stakeholders and clients.
  • Compliance: Ensure all research and verification activities comply with legal standards and regulations, maintaining a high level of accuracy and confidentiality.

Qualifications:
  • At least 1 year relevant experience or any research experience
  • Amenability to work onsite, night shift, and work in Quezon City

Requirements:
  • Shift: Night Shift (US Hours)
  • Work Schedule: Full-time, onsite at Vertis North, Quezon City
  • Preferred: Background in criminal justice, law enforcement, or related fields is a plus.
  • Technology: Proficient in research tools and systems; familiarity with databases and online research platforms.

  • Call Center Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines One Call Solutions Full time ₱180,000 - ₱276,000 per year

    Welcome to One Call Solutions, a premier in-house contact center strategically located in the heart of Davao City. We are founded on the principle that exceptional client outcomes are a direct result of a supported, dedicated, and empowered team. As an "in-house" company, we operate as the dedicated, internal customer and operational support team for our...

  • Call Center

    1 week ago

    Quezon City, National Capital Region, Philippines Metacom Full time ₱120,000 - ₱180,000 per year

    Pioneer Sales (Fin-Tech Sales) AccountType of Support: Financial Tech - Sales | PioneerEducational Requirement: SHS GRAD/HS GRAD OLD - 12 months of call center experienceCollege Graduate - 6 months of call center experienceWork Experience: 2 YEARS OF SALES EXPERIENCE (ANY INDUSTRY)Salary: 30k Basic + 2k Allowance + 30k SIB for October 20 class.Job Type:...

  • Call Center

    16 hours ago

    Quezon City, National Capital Region, Philippines The HIRD Corp. Full time ₱150,000 - ₱250,000 per year

    Qualifications:Senior High School Graduate or at least 2nd year level in CollegePreferably with a minimum of 6 months BPO/Call Center experienceShould have experience in voice accounts; however, applicants with non-voice experience may still apply if they have excellent communication skillsApplicants with no call center experience may still be considered if...

  • Call Center

    16 hours ago

    Quezon City, National Capital Region, Philippines HIRD SERVICES PVT. LTD. Full time ₱208,000 - ₱312,000 per year

    Qualifications:Senior High School Graduate or at least 2nd year level in CollegePreferably with a minimum of 6 months BPO/Call Center experienceShould have experience in voice accounts; however, applicants with non-voice experience may still apply if they have excellent communication skillsApplicants with no call center experience may still be considered if...

  • call center agent

    1 week ago

    Makati City, National Capital Region, Philippines UPS GLOBAL HEALTH INSURANCE SERVICES Full time ₱80,000 - ₱150,000 per year

    We are HIRINGJoin our TeamSales OfficerProduct SpecialistOutbound Call Center Agentwith or without experienceFlexible working hoursunlimited earning potentialsWho are we looking for:Motivated, hardworking and goal oriented individualsWilling to grow and learn in a dynamic teamHow to applysend your resume or you can message us

  • Client Care Specialist

    6 days ago

    Quezon City, National Capital Region, Philippines One Call Solutions Full time ₱216,000 - ₱276,000 per year

    A call taker works in a call center where their primary duties include taking calls, determining the callers' needs, and organizing resources to provide immediate assistance. Regardless of the organization or sector they work for, their duties often include responding to questions, addressing inquiries, setting up appointments or bookings, and dealing with...

  • Call Center Representative

    6 days ago

    Quezon City, National Capital Region, Philippines Neksjob UPA Full time ₱250,000 - ₱400,000 per year

    Neksjob UPA is hiring a Full time Call Center Representative role in Diliman, NCR. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this roleExpected salary: ₱25,000 per monthQualifications:6 months of call center experienceHigh School or Senior High School graduateBasic computer...

  • call center agent

    6 days ago

    Quezon City, National Capital Region, Philippines VALEROS, NEIL PATRICK SILVA (LEXIE STAFFING AND BUSINESS CONSULTING) Full time ₱800,000 - ₱1,200,000 per year

    Job Summary:We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound and/or outbound calls, provide product and service information, resolve customer issues, and ensure high levels of customer satisfaction. This role requires excellent communication skills, a positive attitude, and the...

  • Call Center Agent

    14 hours ago

    Quezon City, National Capital Region, Philippines SAGILITY BRIDGETOWNE Full time ₱144,000 - ₱360,000 per year

    SAGILITY BRIDGETOWNE is hiring a Full time Call Center Agent role in Quezon City, NCR. Apply now to be part of our team.Job summary:Flexible hours availableExpected salary: ₱20,000 per month

  • Call Center

    1 week ago

    Makati City, National Capital Region, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱252,000 - ₱324,000 per year

    Call Center Hiring – Glorietta 5, MakatiWe're looking for call center agents to join our team.Open for Newbies/AdaptersGood to Excellent Communication SkillsWilling to work onsite (Glorietta 5, Makati)Offer: 21K–27KPhone interviewSend your resume to for immediate processing. Keep your lines open for validation and pre-screening call.Job Types:...