IT Manager

14 hours ago

Quezon City, National Capital Region, Philippines IHG Hotels & Resorts Full time ₱500,000 - ₱1,000,000 per year

We are a global upscale hotel dedicated to ensuring that every guest has a successful stay - where you can be energized, restored, and productive. Centrally located within the Ortigas commercial hub, Crowne Plaza Manila Galleria is just minutes away from the Makati business district, and 15 kilometers away from the Ninoy Aquino International Airport. The hotel has direct access to one of the most modern shopping centers in Metro Manila, Robinson's Galleria, and is only 2 kilometers away from Greenhills Shopping Center.

The hotel features the biggest ballroom in the Ortigas district and a total of 263 guestrooms providing generous living space and a comfortable working environment, truly making it The Place to Meet in Manila.

Key Relationships

  • Serves as the primary associate with all computer-related outside vendors
  • Informs department heads when new features or changes to the system affect their department
  • Notifies department heads on current computer-related issues, new releases, MIS trends, viruses, etc.
  • External suppliers as required Key Job Responsibilities
  • Manages and monitors the operation of all computer hardware, ensures all systems are working and installed properly, and serves as the primary contact for servicing the computer hardware
  • Ensures that all systems are covered by the proper maintenance contracts and that preventive maintenance is performed as required
  • Continually keeps informed of IHG-approved systems and technology that may contribute to improving hotel efficiency, including, but not limited to:
  • Computer Hardware systems and devices including PC LAN technology.
  • Software operating and utility systems.
  • Front Office and Accounts Receivable Property Management Systems.
  • Interfaces to and from Front Office Property Management Systems and other Systems.
  • Manages the configuration reports, job control languages, program files, and data files on the computer system(s) to ensure maximum operating efficiency
  • Monitors the performance of the software and maintains a logbook of performance reports e.g.; through systems measurement facility/utility, error and integrity check reports, system malfunction, and solutions
  • Under the direction of the Director/Manager of Finance and Business Support, administer all back-office user IDs, passwords, security parameters, and the most sensitive utility

Under the general guidance of the Finance Manager and within the limits of InterContinental Hotels Group policies and procedures, is responsible for ensuring that the hotel computer system(s) are installed and operating properly, that system security measures are in place, that the computer hardware is well maintained, that the system(s) are utilized to their maximum potential and that new systems are installed to improve hotel efficiency and profitability, and adhere to hotel and IHG standards and guidelines. Ensure the highest standard of Customer Care and Service at all times. Promote the desired work culture around

Our Winning Ways; Do the right thing, Show we care, Aim higher, Celebrate difference and Work better together.

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