Outbound Sales Representative

3 days ago

Philippines Kinetic Innovative Staffing Full time ₱330,000 - ₱660,000 per year

OUTBOUND SALES REPRESENTATIVE

CLIENT: AUSTRALIA; REMOTE

SHIFT: DAY / MORNING PHT

TYPE: FULL TIME; INDEPENDENT CONTRACTOR

Once hired, team members are not allowed to go on leave of absence on the first 4 weeks of training.

General list of duties not limited to:

  • Sales Focus

To effectively convey product information in a clear and concise manner. Quickly identifies the customer's reaction and takes appropriate steps to close the sale while maintaining or enhancing the relationship with the customer.

  • Make outbound calls to people
  • Communicates clearly and concisely avoiding ambiguity and jargon
  • A good use of the English language or language of origin
  • Adopts a tone which is both professional and customer-focused
  • Ability to point out features & advantages of purchase
  • Ability to close
  • Relationship building for repeat business purposes
  • Pro-active rather than re-active orientation
  • Enter details of interaction in the system
  • Documents transactions by completing forms and record logs.

  • Maintains database by entering, verifying, and backing up data.

  • Customer Service Focus

Gives high priority to customer satisfaction. Determines the needs and manages the expectations of the customer and delivers solutions to best meet those needs.

  • Communicates clearly over the telephone
  • Listens effectively
  • Questions well to identify customer needs
  • Maintains composure in the face of difficult customers
  • Responds quickly, accurately and professionally
  • Keeps customers informed of progress of inquiry
  • Empathises with customers when problems occur

  • Seeks to satisfy customer demands

  • Motivation

Able to provide a satisfactory level of service and commitment where the job satisfies personal needs.

  • Experienced in or accepting of the demands of shift work
  • Accepts the challenge to maintain self focus while striving to achieve set goals
  • Open to interacting with difficult customers
  • Accepting of instability or change in workplace

  • Responsive to strictly complying with Regulations

  • Adaptability

Able to respond positively to changes in the technical environment and demands of the job.

  • Provides a consistent level of service in a changing environment
  • Responds positively to changed circumstances

  • Learns and applies new knowledge and skills efficiently

  • Team Work

Works with others by actively participating in team activities and establishing co-operative working relationships with colleagues. Displays an appropriate balance between interpersonal interactions and work targets.

  • Participates with others as/when required
  • Contribute to team performances/results
  • Makes an effort to build harmonious relationships with colleagues

Home Office Requirements:

  • Internet Connection : Minimum of 10mbps internet connection for your Main and Backup connections
  • Computer/Laptop: The contractor must have a good working computer with dual monitors
  • Headsets : The Contractor must have a noise cancelling headsets preferably Plantronics Blackwire C320M headset
  • Dedicated Home Office - Contractors are required to have a dedicated home office free from noise and distractions.
  • Webcam - for meeting purposes
  • Must be comfortable in working with Time Doctor/Screenshot Monitor

Job Type: Full-time

Pay: Up to Php55,000.00 per month

Benefits:

  • Work from home

Application Question(s):

  • Introduction video is required for this role. Instructions will be sent to shortlisted candidates via email.

Work Location: Remote

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