NOC Team Lead

2 days ago

Manila, National Capital Region, Philippines Silverspin Full time $60,000 - $100,000 per year
Position OverviewKey Responsibilities
  • Team Leadership: Lead and mentor the NOC team by modeling company values and fostering a transparent, collaborative environment.
  • Shift Operations: Participate in a rotating shift schedule to support 24/7 NOC operations across the Asian and Rest of World (RoW) markets.
  • Scheduling & Coverage: Oversee shift planning and manage leave requests to ensure seamless operational coverage and business continuity.
  • Team Development: Drive growth through upskilling initiatives, regular performance management, and individual coaching.
  • Strategic Collaboration: Partner with the Service Delivery Manager to execute service delivery strategies and continuous improvements.
  • Recruitment & Onboarding: Manage the full recruitment lifecycle, including hiring, onboarding, and offboarding processes.
  • Goal Alignment: Clearly communicate company goals and priorities to ensure the team is aligned and working toward shared objectives.
  • Performance Monitoring: Track key performance indicators (KPIs) and proactively address performance gaps.
  • Continuous Improvement: Promote a culture of learning and process enhancement to elevate team effectiveness.
Requirements
  • Proven success in leading high-performing technical teams.
  • Experience in 24/7 NOC operations management
  • Efficient collaboration and communication skills
  • Experience with tools like JIRA, Confluence, Zabbix, Grafana, Splunk (Dynatrace and Cloudflare are a plus).
  • Hands-on experience with technical fault analysis, monitoring tools, and application support.
  • Knowledge of Kubernetes (K8s), Docker, and scripting is a plus.
  • Excellent communication and conflict resolution skills
  • Experience managing leave, conducting performance reviews, and supporting career development.
  • Highly adaptable, with the ability to prioritize effectively in a dynamic setting.
  • ITIL Foundation certification preferred but not required.
Why Work With Us?
  • Competitive Salary & Benefits
  • Growth & Development Opportunities
  • Creative and Collaborative Environment

Silverspin

  • NOC Team Lead

    2 days ago

    Manila, National Capital Region, Philippines Silverspin Full time $60,000 - $90,000 per year

    Position OverviewWe're looking for a NOC Team Lead to join our team As an integral part of the existing Network Operations Center (NOC) Team, the Team Lead (TL) plays a pivotal role in building a strong, collaborative environment by coaching and developing team members. You will help the team reach both collective and individual goals while supporting the...

  • NOC Technician

    3 weeks ago

    Manila, National Capital Region, Philippines HIKINEX Full time

    Job DescriptionWe are seeking a skilled and motivated NOC Technician to join our team. The NOC Technician will be responsible for monitoring and maintaining our clients' network infrastructure, ensuring optimal performance and uptime. This role requires a proactive individual with strong technical skills and the ability to troubleshoot and resolve network...

  • NOC Technician

    2 days ago

    Manila, National Capital Region, Philippines Staff Domain Inc Full time ₱500,000 - ₱1,000,000 per year

    Number of positions: 2 (NOC 1 and NOC 2)Setup and Location: Onsite - Ortigas or Alabang*Employment Type:* Full-time Work Schedule: NOC 1DayShift (AEST)Shift (PHT)Tuesday - Wednesday10:00 PM - 8:00 AM8:00 PM - 6:00 AMWednesday - Thursday10:00 PM - 8:00 AM8:00 PM - 6:00 AMSaturday7:00 AM - 7:00 PM5:00 AM - 5:00 PMSunday7:00 AM - 7:00 PM5:00 AM - 5:00 PM ...

  • NOC Technician

    6 days ago

    Manila, National Capital Region, Philippines Staff Domain Full time

    OverviewNumber of positions: 2 (NOC 1 and NOC 2)Setup and Location: Onsite – Ortigas or AlabangEmployment Type: Full-timeWork Schedule: See NOC-specific schedules below.NOC 1Work Schedule: Tue-Wed: AEST 10:00 PM - 8:00 AM / PHT 8:00 PM - 6:00 AM Wed-Thu: AEST 10:00 PM - 8:00 AM / PHT 8:00 PM - 6:00 AM Sat (Day): AEST 7:00 AM - 7:00 PM / PHT 5:00 AM -...

  • Dedicated NOC Professional

    4 days ago

    Manila, National Capital Region, Philippines beBeeNetworkOperations Full time ₱800,000 - ₱1,200,000

    Job DescriptionWe are seeking a skilled and dedicated Network Operations Center (NOC) Agent to join our team. As a NOC Agent, you will play a vital role in ensuring the health and stability of our network infrastructure.Your primary responsibilities will include monitoring network performance, analyzing data to identify potential issues, and collaborating...

  • Network Operations Center Team Lead

    2 days ago

    Manila, National Capital Region, Philippines SYSGEN RPO Full time $90,000 - $120,000 per year

    Sysgen RPO is hiring NOC Team Lead for direct hire with clientAbout the job:Direct hire with clientPermanent roleHybrid work arrangement in BGCNight shift work scheduleJob Requirements:Lead and supervise the NOC Monitoring team in monitoring and maintaining network & system infrastructure, ensuring high availability and performance, and driving continuous...

  • Network Operations Center Team Lead

    5 days ago

    Manila, National Capital Region, Philippines SYSGEN RPO Full time

    OverviewSysgen RPO is hiring NOC Team Lead for direct hire with clientAbout the job:Direct hire with clientPermanent roleResponsibilitiesLead and supervise the NOC Monitoring team in monitoring and maintaining network & system infrastructure, ensuring high availability and performance, and driving continuous improvement in processes and results.Provide...

  • Junior NOC Engineer

    2 days ago

    Manila, National Capital Region, Philippines Silverspin Full time $40,000 - $80,000 per year

    Position Overview We're looking for a Junior NOC Engineer to join our team As a key member of the Network Operations Center (NOC), the Junior NOC Engineer plays a critical role in maintaining the health and performance of our infrastructure. You'll be responsible for real-time monitoring, issue resolution, and operational support to ensure uptime and system...

  • Application Support Team Lead

    2 days ago

    Manila, National Capital Region, Philippines Silverspin Full time $104,000 - $130,878 per year

    Position OverviewWe're looking for a NOC Team Lead to join our teamAs an integral part of theApplication Support & NOC Team, the Team Lead (TL) plays a pivotal role in ensuring the stability and performance of critical applications while fostering a collaborative, high-performing environment. You will provide both technical and people leadership—coaching...

  • Application Support Team Lead

    2 days ago

    Manila, National Capital Region, Philippines SILVERSPIN Full time $104,000 - $130,878 per year

    Position OverviewWe're looking for a NOC Team Lead to join our teamAs an integral part of the Application Support & NOC Team, the Team Lead (TL) plays a pivotal role in ensuring the stability and performance of critical applications while fostering a collaborative, high-performing environment. You will provide both technical and people leadership—coaching...