Technical Lead

Role description

Scope of Work/Responsibilities

The consultant will be responsible for ensuring the effective operation and maintenance of the Climate and Change Disaster Risk

Management System (CCDRMS) post-warranty support. The scope of work includes conducting a comprehensive assessment of the

system's current functionality, providing technical support to address system issues, and implementing updates and enhancements to

align the system with client's climate resilience and disaster risk management objectives. The consultant will collaborate with

stakeholders to integrate new data sources and functionalities, develop and document operational protocols, and train staff to build

internal capacity for system management. These activities will ensure the CCDRMS continues to deliver reliable and actionable insights

for climate and disaster risk management.

Detailed Tasks/Expected Output

• System Assessment and Optimization:
• Conduct a detailed review of the CCDRMS's current performance and identify areas requiring improvement.
• Develop and implement strategies to optimize system functionality and ensure operational efficiency.
• Technical Support and Issue Resolution:
• Provide ongoing technical support to address system issues, including troubleshooting and resolving operational challenges.
• Ensure timely resolution of system vulnerabilities to maintain reliability.
• System Updates and Enhancements:
• Implement necessary updates and integrate new functionalities to align the system with client's climate resilience and disaster

risk management goals.

• Collaborate with stakeholders to incorporate additional data sources and analytical tools.
• Operational Protocol Development:
• Develop and document comprehensive operational protocols to guide system maintenance and usage.
• Ensure protocols are aligned with client's technical standards and best practices.
• Capacity Building:
• Provide user manuals and technical documentation to support long-term system sustainability.

Deliverables

• Production issue fix
• A detailed system assessment report outlining current functionality and areas for improvement.
• Implementation of system updates and enhancements, including integration of new functionalities and data sources.
• Comprehensive operational protocols and user manuals for system maintenance and usage.
• Training sessions and materials for staff to build internal capacity for system management.
• Regular progress reports detailing activities undertaken, issues resolved, and system performance improvements.

Skills

About RCG Global Services

At Myridius, we transform the way businesses operate. Formerly known as RCG Global Services, our more than 50 years of expertise now drive a new vision—propelling organizations through the rapidly evolving landscapes of technology and business. We offer tailored solutions in AI, data analytics, digital engineering, and cloud innovation, addressing the unique challenges each industry faces. Our integration of cutting-edge technology with deep domain knowledge enables businesses to seize new opportunities, drive significant growth, and maintain a competitive edge in the global market. Our commitment is not just to meet expectations but to exceed them, ensuring measurable impact and fostering sustainable innovation. The success of Myridius is directly tied to the breakthroughs achieved by our clients. Together, we co-create solutions that not only solve today's challenges but also anticipate future trends. At Myridius, we go beyond typical service delivery. We craft transformative outcomes that help businesses not just adapt, but thrive in a world of continuous change. Discover how Myridius can elevate your business to new heights of innovation. Visit us at and start leading the change.