Associate

Operations is responsible for supporting the various trading, investment and reporting activities of the firm. The core mission of the Operations group is to establish scalable investment workflows, ensure a controlled operating environment and deliver high-quality client service to both internal and external business relationships. In addition to supporting primary investment related activities, the groups assist in the design and implementation of firm-wide projects, operational due diligence, counterparty management and client-related activities.

The Reporting group focuses on managing the onboarding and maintenance of investor accounts. They provide transactional and reporting support to clients and various internal departments. The group acts as an intermediary between the Front Office and Back Office, fielding a myriad of questions and inquiries. In addition to being the liaison between internal groups, the group delivers high quality client service to external business relationships. The group helps build scalable investment workflows and assists in the design and implementation of firm-wide projects, operational due diligence, counterparty management and client related activities.

The Reporting group is comprised of three teams: Client Reporting, CARCAT, and Tax Reporting.

Client Reporting is responsible in preparing reports for both internal and external business relationships. Data is collected from internal systems and e-mail confirmations and may be presented in either numerical or graphical format or in a qualitative information state. Reports are created, checked, and delivered to the stakeholders as agreed in the IMA.

CARCAT manages the onboarding and maintenance of investor accounts and relationships in the system.

Tax Reporting is responsible for providing Quarterly reporting to our investors in the Tax strategy. The group also monitors the changes in an investor's account monthly through the reconciliation process.

Core Duties And Responsibilities

• Validate the accuracy of Financial information presented in reports. Information includes but is not limited to Holdings valuation, Transaction data, Portfolio characteristics, and Returns of the Portfolios.
• Collate data from internal sources and e-mail confirmations to provide Investment reports to internal and external stakeholders. Data includes, but is not limited to Portfolio characteristics, Risk information, and Returns attribution information.
• Ensure all relevant data requirements are coordinated with internal and external information suppliers, as needed and in accordance with the schedule.
• Check and approve the Client reports in the Reporting Workflow in accordance with the reviewer's schedule and workflow deadlines.
• Assist in completion of the team's deliverables by acting as a back-up approver when needed.
• Member should be aware of and perform the standard procedure of a proper hand off, both offshore and onshore.
• As needed, examine Investment Management Agreement (IMA) documents to identify Client's reporting requirements and communicate to necessary internal and external teams as needed.
• Monitor mailboxes and ensure queries and requests relating to accounts and / or reports the team is handling are being attended to.
• Workload for the day must be planned to identify and resolve issues and delays that may cause interruptions in the completion of deliverables.
• Contribute to the completion of predetermined process improvements (automation / streamlining events) by participating in the planning and / or carrying out the courses of action for these initiatives.

Requirements
Qualification:

• At least have 1 to 2 years' work experience doing Client Administration work within the team and fully understands how to prepare and review all the relevant deliverables and processes.
• Good grasps of basic to intermediate functions in MS Office applications
• Excellent database knowledge preferred in Excel, SQL, or VBA.
• Excellent command of the English language – oral and written
• Possess strong client service skills
• Must be fit to rotate between EMEA and US shifts as scheduled by supervisor.
• A team player and knows how to work with Service Level Agreements (SLA) and metrics.
• Able to share information, transfer knowledge and expertise to team members
• Ability to work with different cultures and across different geographic locations.

Education and Experience

• Candidate must possess at least a Bachelor's/College Degree in Financial Management, Economics, Accounting or other related business course.
• At least 1 to 2 years of successful related industry experience would be an advantage.
• At least 1 to 2 years' experience handling Financial Information or Investment Reports would be an advantage.
• Candidate that is familiar with general fund accounting principles is preferred.
• Experience working with all primary asset classes and financial products (equities, fixed-income and derivatives such as futures, forwards, etc.) is preferred.