Network Support

13 hours ago

Taguig, National Capital Region, Philippines Converge ICT Solutions Inc. Full time ₱600,000 - ₱1,200,000 per year

Qualifications:

  • Bachelor's Degree in Information Technology, Computer Science, Electronics and Communications Engineering, Networking, or a related field.
  • 1–3 years of experience in network support, technical support, or a related IT field.
  • Proficient in managing and resolving trouble tickets through monitoring and ticketing systems.
  • Ability to work collaboratively across teams to support network operations and continuous service improvement.

Technical Skills/Expertise:

  • Knowledge in HFC, Fiber Network Technology and Optical Distribution Network
  • Advanced certifications such as CCNA, CompTIA Network+, or equivalent.
  • Experience with network monitoring tools, server management, or cloud infrastructure.
  • Strong analytical and problem-solving skills for complex IT issues.
  • Familiarity with ITIL processes or other service management frameworks.
  • Excellent communication and documentation skills for cross-team coordination.
  • Ability to train or mentor junior team members.

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