operations officer

3 days ago


Mandaluyong City, National Capital Region, Philippines AB LEISURE EXPONENTS INC Full time ₱60,000 - ₱120,000 per year

AB LEISURE EXPONENT INC.

POSITION TITLE: MANDARIN USER OPERATION

JOB DESCRIPTION

*Handle user inquiries and complaints via email, chat, or other communication channels in Mandarin and English.

*Monitor, review, and moderate user-generated content to ensure compliance with community guidelines and local regulations.

*Translate and localize platform content, notifications, and help articles between Mandarin and English.

*Escalate and coordinate with internal teams to resolve complex user or platform issues efficiently.

*Collect and analyze user feedback to help improve user experience and product quality


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