Team Lead
12 hours ago
Work Experience Requirements
- Minimum of 4 to 5 years of Customer service experience in Business Process Off-shoring with 2 yrs of supervisory experience
- Knowledge of Mortgage/HELOC documentation
- Familiarity with income documents (pay stab, W2s, 1099) for loan completeness
- Knowledge of Deed and its role in HELOC loans
- Educate applicants on loan application process, guiding them through required steps and documentation
- Verification of customer, third party authorization etc.
- Must possess strong decision making and accountability skills
- Knowledgeable of best practices within a service-oriented sales environment
- Strong training and presentation skills
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Job Type: Full-time
Pay: Up to Php90,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Paid training
Experience:
- Team lead under US Mortgage: 2 years (Preferred)
Work Location: In person
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