Repair Shop Supervisor

4 days ago


Ayala Alabang, National Capital Region, Philippines Mondo Cucina, Inc. Full time ₱900,000 - ₱1,200,000 per year

Leads all repair shop activities—assigning jobs, inspecting quality, coaching technicians, ensuring tool readiness, and maintaining service speed and accuracy. Collaborates across departments to deliver a seamless customer service experience and drive team performance.

Education:

  • Graduate of ECE, ME, EE, or Technical Vocational Course (TESDA-certified)

  • Appliance repair certifications from OEM or trade institutions

  • Leadership or safety training is a plus

Core Competencies:

  • Technical diagnostics and repair quality control
  • Team supervision, scheduling, and coaching
  • Cost and tool management
  • Safety and compliance awareness
  • Customer-focused communication
  • Organizational and documentation skills

Technical Competency:

  • Troubleshooting and diagnostic skills (small and major appliances)
  • Understanding of common appliance systems (electrical, refrigeration, gas, etc.)
  • Familiarity with job ticket/work order systems
  • QA checklist adherence and inspection ability

Ideal Profile:

  • 3–5 years of experience in appliance repair
  • At least 1–2 years of leadership or team lead experience
  • Track record of improving repair turnaround time and quality
  • Hands-on, accountable, and results-driven

Job Type: Full-time

Work Location: In person



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