Customer Support Agent L1

Company DescriptionEIL Global Pty Ltd. is a global information and communications technology company renowned for delivering comprehensive integrated Managed Services and Professional Services. We excel in Network Infrastructure Management Services (Voice, Data & Video) and other IT Infrastructure Services such as End User Computing, Applications, Storage,...

Job DescriptionJob Title: Korean or Japanese IT Service Desk Support L1Role: Independent ContractorCandidates should be in PhilippinesExp: 3-4yrsWork From OfficeLocation: 1634 Taguig Metro ManilaFluent in Mandarin or Korean or Japanese ( Language Skills ) in IT Desk Support (Independent Contractor role)Please share CV to Company OverviewEIL Global is a...

We are hiring for passionate and talented GTM Support Analyst L1 for our awesome teamJob Summary:The GTM Support Analyst provides front-line technical and process support for the internal Sales, Marketing, and Revenue Operations teams, ensuring the smooth operation of critical Go-to-Market workflows within the ServiceNow platform and associated systems.Key...

OverviewThe Core Windows App Support Engineer will resolve escalated technical issues from L1 service desk related to Outlook, Teams, SharePoint, and Exchange. This expert will provide advanced troubleshooting, configuration, and user support for the core Microsoft 365 productivity and collaboration suite.Key ResponsibilitiesProvide technical support for...

Job Description Job Title: Mandarin/ Korean/ Japanese Cisco L1 Service Desk SupportRole: Independent ContractorCandidates should be in PhilippinesExp: 3-4yrsWork From Office Location: 1634 Taguig Metro ManilaFluent in Mandarin/ Korean/ Japanese ( Language Skills )(Independent Contractor role)Company OverviewEIL Global is a dynamic IT service provider...

360training is seeking a Customer Support Supervisor to join our team in Manila, Philippines. We are looking for a strong candidate with an extensive call center background who fully understands how to manage people and systems. A person who has a passion to go above and beyond to enhance the customer experience and who has energy, is self-driven, and would...

DescriptionDaily Activities:Accept Inbound Calls/Chat/Self Service tickets according to agreed Service Level Target (SLT).Record and process tickets following agreed process and procedures including but are not limited to:Identify/Classify/Evaluate incident types, priority, and service interruptionsRecords incidents by symptom and resolutionPerform customer...

This company helps organizations build innovative solutions, and digital customer experience. They have been in the industry for over 45 years.Position: Customer Service Agent (Open for fresh graduate)Company Industry: IT CompanyWork Location: BGC, Taguig CitySalary: Php25,000-Php30,000Work Set Up: Onsite (Monday -Friday)Benefits:Government mandated...

We are seeking a motivated and results-oriented Dialing Agent to join our team. As a Dialing Agent, you will be responsible for providing exceptional service to customers, handling inquiries, and issues, and maintaining strong customer relationships. The ideal candidate has excellent communication skills, a high conversion rate, and the ability to work...

Technical Support Representative (L1) to provide front-line support for our external client, Avanquest/PlanetArt. This role involves assisting customers with technical issues, platform navigation, and general troubleshooting through phone, email, and chat channels.Key ResponsibilitiesProvide technical support to customers via phone, email, and chat.Respond...