URGENT: Content Video Moderator

8 hours ago

Taguig, National Capital Region, Philippines iOPEX Technologies Philippines Inc. Full time ₱15,000 - ₱30,000 per year

Join our awesome # team

We are looking for awesome professionals for our # team

No experience required:

  • Customer Service Healthcare (Local Tagalog - Voice Account)
  • Customer Service Healthcare (Local Tagalog - Non-voice Account)
  • Customer Service Financial (Local Tagalog/Bisaya- Non-voice/Voice Account)
  • Customer Service | Document Specialist (US 100% Non-Voice Account)
  • Customer Service Associate (US Voice Account)

With at least 6 months - 1 year of BPO experience:

Technical Support:

  • Technical Support Specialist (Pre-dominantly Non-voice)

  • Technical Support System Specialist (Pre-dominantly Non-voice)

Customer Service:

  • Customer Service Specialist II (US Voice Account) - with 10k Signing Bonus*
  • Customer Service Healthcare Specialist (US Voice Account)
  • Customer Service Specialist (US Voice Account)

Sales:

  • Retention and Renewals Specialist (US Voice Account-with 50k performance bonus)
  • Outbound Sales Specialist (US Voice Account-with 50k performance bonus)

Available Content Moderation roles:

  • Senior Content/Video Moderator (US Non-Voice Account) - with 3 years experience
  • Video Moderator I & II (US Non-Voice Account) - with at least 1 year of experience
  • Content Moderator (US Non-Voice Account) - at least 6 months experience

What you'll be doing

  • Review user-generated content across various online platforms and identify any inappropriate, harmful or policy-violating material
  • Take appropriate actions to remove, flag or escalate content as per company guidelines
  • Provide detailed reports on content moderation activities and trends
  • Collaborate with cross-functional teams to continuously improve content moderation processes and policies
  • Train and mentor junior content moderators to ensure consistent application of moderation standards
  • Stay up-to-date with evolving online safety regulations and best practices in the industry

Qualifications:

  • Should be a Senior High School or High school old curriculum graduates
  • Good English written and verbal communications skills
  • With at least 6 months of Content/Video Moderator experience on a BPO set up
  • Should be willing to work onsite on a predominantly night/shifting schedule in BGC, Taguig

Other info:

  • Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
  • Work set up: Onsite
  • Schedule: Shifting
  • Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

*terms and conditions apply

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

  • Competitive salary package
  • Exciting employee engagement activities
  • Stability (Continuously getting pioneer accounts)
  • Learning sessions every week
  • Fast career growth
  • Accessible location
  • HMO
  • Leave credits/Leave conversions
  • Night differential
  • Uncapped annual appraisal
  • 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

  • Please make sure to complete this application form:
  • Send a message to | Yan & Krizia)
  • Drop by our office and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig

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