Quality Manager- Cebu Site

2 weeks ago

Cebu City, Central Visayas, Philippines Tech Mahindra Full time ₱900,000 - ₱1,200,000 per year


We're Hiring: Quality Manager


Work Where People Matter

At Tech Mahindra Philippines, we're more than just a BPO — we're a Certified Great Place to Work where your growth and well-being come first. With thriving hubs in Cebu and Manila, we're helping people like you build meaningful careers while making a real difference for customers around the world.


Why You'll Love It Here

  • Growth you can see – promotions and career paths await
  • Learning that sticks – trainings to sharpen your skills
  • A workplace that cares – inclusive, supportive, and people-first
  • Health coverage you can count on
  • Rewards when you refer friends to join the team
  • Day 1 HMO
  • Phone Allowance
  • Data Allowance


Your Day-to-Day

  • Lead the setup and execution of the Quality Management System for the account
  • Champion Operational Excellence tools like Lean, Six Sigma, 5S, RCA, and Kaizen
  • Identify gaps and drive process improvements to boost key metrics such as AHT, FTR, and utilization
  • Design and implement dashboards and KPIs to track performance and ensure sustainability
  • Deliver high-impact projects that add value and drive ROI
  • Ensure compliance with internal policies and external regulations
  • Train teams on quality tools and foster a culture of continuous improvement
  • Conduct audits and use transaction monitoring to uncover improvement opportunities
  • Collaborate with clients and internal teams to solve problems and implement innovative solutions


What We're Looking For

  • A bachelor's degree and 7–10 years of experience in operations, quality, or process improvement
  • Familiarity with ITSM and ITIL (certification is a plus, but not required)
  • Lean Six Sigma Green Belt trained or certified
  • Strong analytical skills with a knack for Excel, reporting, and quality tools
  • Excellent communication and stakeholder management skills—comfortable presenting to senior leaders
  • Experience managing teams and driving results under tight deadlines
  • Willingness to work flexible hours, including weekends and holidays, and in any company-assigned location
  • Bonus points if you're an ISO-certified internal auditor or have experience with multiple operating systems (Windows, Mac, iOS, Android)


Work Setup

Location: Lahug, Cebu City

Shift: Shifting Schedule


About Tech Mahindra Philippines

We're a global provider of IT and business process services, helping industries like telecommunications, healthcare, retail, banking, e-commerce, travel, and logistics. In the Philippines, we're home to thousands of talented professionals who value growth, diversity, and teamwork.


Your Next Move

If you're ready for a role where you can grow, make a difference, and enjoy the ride — we'd love to meet you. Apply today and let's get started.

  • Cebu Site

    6 days ago

    Cebu City, Central Visayas, Philippines Accel International Manpower Corporation Full time ₱15,000 - ₱30,000 per year

    Job Description:We are hiring enthusiastic individuals who want to grow in a supportive work environment. No call center experience? No problem — we provide paid trainingKey Responsibilities:Handle customer inquiries professionallyProvide accurate information and solutionsAssist customers via phone, chat or email (depending on account)Ensure...

  • Medical Credentialing Specialist- on site in Cebu

    7 days ago

    Cebu City, Central Visayas, Philippines HirebizMed Full time ₱300,000 - ₱500,000 per year

    Company DescriptionHirebizMed is a leader in providing highly skilled Medical Virtual Assistants to healthcare professionals. We specialize in helping medical practitioners reduce their administrative workload, allowing them to focus on delivering high-quality patient care. Our services include appointment setting, insurance verifications, medical record...

  • Project Site Engineer/Architect

    1 week ago

    Cebu City, Central Visayas, Philippines Cebu Well Built Construction OPC Full time ₱264,000 per year

    Project Engineer / Design Architect (Residential + Commercial projects) – Cebu City – Must be licensed Engineer/Architect (or ≥ 2 yrs diversified experience under supervision)Overview:We're hiring ASAP to add a fast-pace professional on-site in Cebu for overlapping residential and light-commercial builds. Ideal candidate can co-manage site-exec,...

  • Building Engineer- Cebu

    5 days ago

    Cebu City, Central Visayas, Philippines Cebu Landmasters, Inc. Full time ₱900,000 - ₱1,200,000 per year

    About the role As the Building Engineer at Cebu Landmasters, Inc.', you will play a crucial role in maintaining and optimizing the operations of our commercial and residential properties in the Cebu Central Visayas region. This full-time position will see you overseeing the day-to-day maintenance and upkeep of our buildings, ensuring they run efficiently...

  • Safety Officer for Cebu City Project Site

    18 hours ago

    Cebu City, Central Visayas, Philippines HIGHPOINT PROPERTY VENTURES IND. CORP. Full time ₱900,000 - ₱1,200,000 per year

    URGENT HIRING: SAFETY OFFICER (Cebu Site Deployment)We are seeking a highly competent and dedicated Safety Officer to join our growing team in Cebu. The ideal candidate must have solid experience in the construction industry and a proven track record in implementing effective safety programs, ensuring compliance with legal requirements, and fostering a...

  • Site Acquisition Manager

    2 weeks ago

    Cebu City, Central Visayas, Philippines Puregold Price Club, Inc. Full time ₱250,000 - ₱500,000 per year

    RESPONSIBILITIES:Responsible for new site selection across all different regions in the Philippines for new store development and expansions.Establish site selection standards and predictive sales analysis standards.Conduct site selection visits.Present potential new sites to top management.REQUIREMENTS:College Graduate.With experience in Site Acquisition...

  • Customer Service Representative – Cebu Site

    3 days ago

    Cebu City, Central Visayas, Philippines Metacom Full time ₱150,000 - ₱250,000 per year

    Start your BPO career before the holidays We're hiring Customer Service Representatives for our Cebu site — with or without experience.Qualifications:At least High School GraduateGood English communication skillsWilling to work onsite in Cebu CityCan start immediatelyWhat We Offer:Competitive salary packagePaid trainingMonthly performance incentivesHMO...

  • Site Acquisition Manager

    6 days ago

    Cebu City, Central Visayas, Philippines PUREGOLD PRICE CLUB INC Full time ₱800,000 - ₱1,200,000 per year

    RESPONSIBILITIES:Responsible for new site selection across all different regions in the Philippines for new store development and expansions.Establish site selection standards and predictive sales analysis standards.Conduct site selection visits.Present potential new sites to senior management.REQUIREMENTS:College Graduate.With experience in Site Acquisition...

  • ERP / Financial Systems Manager

    1 week ago

    Cebu City, Central Visayas, Philippines Cebu Landmasters, Inc. Full time ₱2,000,000 - ₱2,500,000 per year

    About the role As the ERP / Financial System Manager at Cebu Landmasters, Inc., you will play a crucial role in overseeing the implementation and management of the company's enterprise resource planning (ERP) system. This full-time position is based in Cebu City, Cebu and is a key part of the company's Digital Innovation and IT teams.What you'll be...

  • Motorpool Manager Cebu City

    1 week ago

    Cebu City, Central Visayas, Philippines HIGHPOINT PROPERTY VENTURES IND. CORP. Full time ₱900,000 - ₱1,200,000 per year

    HIRING: MOTORPOOL MANAGER Location: Cebu CitySend your application to: About the RoleWe are in search of a highly skilled and experienced Motorpool Manager who will lead the overall operations, maintenance, and performance management of our fleet of heavy equipment, company vehicles, and service units. This role is critical to ensuring all assets are...