Front Office Associate
1 week ago
QUALIFICATIONS:
- Candidate must be a graduate of Hospitality Management or any related course
- Preferrably, but not necessary, has hotel-related work experience
- Candidate must be computer literate or knowledgeable in working with Microsoft Word, Microsoft Excel, etc.
- Must be able to work on flexible schedule
- Must be willing to be train and with positive attitude
- Must be proactive, team player and fast learner
- Has organization skills and detail-oriented
- Can handle stressful situations
- Must be effective in written and verbal communication
DUTIES AND RESPONSIBILITIES:
- Responsible for check-in and check-out of the guests
- Perform cashiering tasks
- Answer telephone calls internal and external calls with a courteous and professional manner
- Handle reservation emails and guest inquiries regarding room rates, hotel facilities, and general information accurately and in timely manner
- Sending night audit reports to all concerned departments
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