IT Supervisor

2 days ago

Quezon City, National Capital Region, Philippines D'Emploi Human Resource Management Services Full time $40,000 - $60,000 per year

We are looking for an experienced IT Supervisor to oversee and manage the company's IT operations. The ideal candidate has a strong background in network administration, Google Workspace (Google Domain) management, and hardware/software troubleshooting. This role requires both hands-on technical expertise and leadership skills to ensure the reliability, security, and efficiency of our IT systems.

Key Responsibilities

  • Supervise daily IT operations, including network administration, system monitoring, and troubleshooting.
  • Manage and maintain Google Workspace (Google Domain) accounts, email, security, and access controls.
  • Install, configure, and maintain hardware (PCs, printers, servers, routers, switches) and software applications.
  • Provide technical support to staff and resolve IT-related issues in a timely manner.
  • Monitor network performance, implement security protocols, and ensure data integrity.
  • Oversee IT inventory, procurement, and vendor coordination.
  • Develop and enforce IT policies, procedures, and best practices.
  • Lead and mentor IT support staff, ensuring high-quality service delivery.
  • Stay updated with emerging technologies and recommend improvements.

Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • Minimum of 3–5 years of experience in IT support or system/network administration, with at least 1–2 years in a supervisory role.
  • Strong knowledge of network infrastructure (LAN/WAN, firewalls, routers, switches).
  • Hands-on experience with Google Workspace / Google Domain administration.
  • Proficiency in troubleshooting hardware, operating systems (Windows/Mac), and software applications.
  • Familiarity with IT security protocols, backup solutions, and disaster recovery.
  • Excellent problem-solving, leadership, and communication skills.
  • Work location: Quezon City

Preferred Skills

  • Certifications such as CompTIA Network+, CCNA, or Google Workspace Administrator are an advantage.
  • Experience in IT project management and process improvement.

Job Type: Full-time

Work Location: In person

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