Up to 23k + 20k SOB + 20 ND

7 days ago

Quezon City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱180,000 - ₱360,000 per year

About the role

Nezda Technologies, Inc. is seeking 100 passionate and customer-focused individuals to join our dynamic team as Customer Service Representatives (CSR) for our Healthcare division. This full-time position offers a competitive salary, attractive benefits, and the opportunity to work virtually from the comfort of your own home in Quezon City Metro Manila.

What you'll be doing

  • Providing exceptional customer service to our healthcare clients by handling inbound calls, emails, and other inquiries
  • Resolving customer issues and concerns promptly and effectively, ensuring a positive customer experience
  • Maintaining accurate records and documentation of all customer interactions
  • Collaborating with cross-functional teams to identify and implement process improvements
  • Continuously learning and staying up-to-date with product knowledge and industry regulations

What we're looking for

  • College with 6 months of relevant experience in a customer service or call centre environment, preferably in the healthcare industry
  • Senior Highschool Graduate with 1 year of relevant experience in a customer service or call centre environment, preferably in the healthcare industry
  • College Graduate Without BPO experience are encouraged to apply
  • Excellent communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds
  • Willing to Work Onsite

What we offer

At Nezda Technologies, we believe in creating a supportive and enriching work environment for our employees. As a member of our team, you can expect:

  • Competitive salary of up to 23000
  • 20000 Sign On Bonus
  • 20% Night Differential
  • 13th and 14th month pay
  • Opportunities for professional development and career advancement
  • A collaborative and dynamic work culture that values work-life balance

About us

Nezda Technologies, Inc. is a leading provider of innovative technology solutions in the healthcare industry. With a strong focus on customer satisfaction, we are committed to delivering exceptional services that positively impact the lives of our clients and their patients. Join our team and be a part of our continued success story.

Apply now and take the first step towards an exciting career with Nezda Technologies, Inc.

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