Customer Service Representative

3 days ago

Mandaue City, Central Visayas, Philippines TREXAN CAREER SYSTEMS Full time ₱312,000 per year

Job Title: Customer Service Representative (Open for Newbies and Tenured)

Location: IT Park, Cebu City (On-site)

Salary: Up to ₱26,000/month + ₱15,000 Sign-on Bonus + Benefits

Job Type: Full-Time

Industry: Customer Service / BPO


Job Description:

We are looking for motivated and enthusiastic Customer Service Representatives to join our team Whether you're a newbie or a tenured professional, this is your chance to shine in a dynamic work environment.

Assist customers with inquiries, issues, and provide solutions in a timely and friendly manner. If you're ready for a new challenge, we offer competitive pay, benefits, and opportunities for growth


Key Responsibilities:
  • Handle inbound customer inquiries through various channels (phone, email, chat).
  • Resolve customer concerns and provide clear, accurate information.
  • Maintain a high level of professionalism and customer satisfaction.
  • Document and track customer interactions and feedback.
  • Work closely with team members to ensure customer needs are met efficiently.

Qualifications:
  • At least a high school graduate.
  • Open to newbies (no experience required) and tenured professionals (experience in customer service is a plus).
  • Excellent verbal and written communication skills in English.
  • Basic computer skills (MS Office, email, etc.).
  • Willing to work on-site in Cebu IT Park.
  • No final interview – apply with ease

Salary and Benefits:
  • Salary: Up to ₱26,000/month depending on experience.
  • Sign-on Bonus: ₱15,000 once hired.

  • Other Benefits:

  • Health maintenance organization (HMO) upon hire.

  • Paid vacation and sick leave.
  • Performance incentives and bonuses.
  • Career development and growth opportunities.
  • Fun team-building events and activities.

Why Join Us?
  • Basic Interview and Assessments – we make the hiring process quick and easy
  • Great salary and bonus package, plus awesome benefits.
  • Supportive work culture with room for growth.
  • On-site work in the vibrant and convenient Cebu IT Park.
  • Career advancement opportunities within the company.

How to Apply:

Click Apply Now and submit your application We look forward to welcoming you to our team

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