Operations Manager

1 week ago

Quezon City, National Capital Region, Philippines Paramount Human Resource Multi-Purpose Cooperative Full time ₱900,000 - ₱1,200,000 per year

Key Responsibilities:


• Dual-Function Leadership: Manage and optimize the full-cycle recruitment

process while simultaneously overseeing daily cooperative operations, including

client service, compliance, and member (employee) relations.


• Team Development: Lead, train, and mentor a team of recruitment and

coordination staff, fostering a culture of excellence, accountability, and

collaborative spirit aligned with our cooperative principles.


• Client & Member Relations: Act as a key representative for the cooperative,

building strong, trusted relationships with clients and our member-workers.

Understand their unique needs and ensure unparalleled service delivery.


• Operational Excellence: Implement and refine processes for efficiency in

administration, database management, and vendor relations, ensuring all

practices adhere to cooperative policies and government regulations.


• Business Growth: Utilize your industry expertise and language skills to identify

new business opportunities, forge partnerships, and promote the benefits of the

cooperative model to potential clients within English and Chinese-speaking

business communities.


• Multilingual Communication: Leverage fluency in Filipino, English and

Mandarin (and ideally Cantonese) to communicate effectively, resolve issues,

and build rapport with a diverse range of stakeholders.


• Performance Analysis: Track, analyze, and report on key performance

indicators (KPIs) for recruitment, placements, client satisfaction, and operational

efficiency.

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