Operations Manager

2 weeks ago

Quezon City, National Capital Region, Philippines Mc Wilson Corporation Full time ₱1,200,000 - ₱2,400,000 per year

About Us

MCW Restaurant Group is a growing multi-brand company behind some of the Philippines' favorite restaurant concepts — from
Gringo, Tatatito
,
Honeybon Café
,
Kaokee
, and more. With 30+ stores and new flagship openings underway, we're building a management team that can scale our brands while keeping each concept's unique identity alive.

The Role

We are looking for an experienced
Operations Manager (OM)
to oversee multi-unit restaurant operations. As an OM, you will be responsible for driving performance, developing leaders, and protecting brand standards across your assigned portfolio of stores. You will work closely with Area Managers, Store Heads, and Head Office support to ensure excellence in both execution and customer experience.

Key Responsibilities

  • Lead and manage multiple restaurant locations across one or more MCW brands.
  • Ensure strong operational execution in sales, consistent service, and compliance with SOPs.
  • Review P&L performance, labor %, food cost %, and drive profitability.
  • Develop and mentor Area Managers and Restaurant Managers to deliver elevated guest experience; enforce accountability (discipline, training, succession planning).
  • Build and enforce premium service culture
    (hospitality, discipline, upselling).
  • Translate brand identity into operations (casual dining, café culture, upscale service).
  • Support store openings, renovations, and rebranding projects.
  • Collaborate with Marketing, Commissary, Procurement, and Finance to align strategies.

What We're Looking For

  • 5–7+ years in multi-unit restaurant management (preferably casual dining, upscale casual, or café/bakery).
  • Proven track record in managing Area Managers and Store Managers.
  • Strong P&L management and business acumen.
  • Experience in building + implementing SOPs, operations manuals, and training systems.
  • Strong leadership presence: able to coach, discipline, and inspire.

  • operation manager

    5 days ago

    Quezon City, National Capital Region, Philippines Ogooda Car Accessories Full time ₱900,000 - ₱1,200,000 per year

    Job Responsibilities:Supervise daily warehouse operationsAssign and monitor tasks of warehouse personnel-Implement safety and cleanliness protocolsMaintain accurate inventory records and reportshas having skill of manpower KPI review-Coordinate with other departments for smooth logistics flowdrive each team to achieve their task following management...

  • Operations Manager

    2 days ago

    Quezon City, National Capital Region, Philippines MicroSourcing Full time ₱900,000 - ₱1,200,000 per year

    Position Overview We are seeking a highly organized and motivated Operations Manager to oversee the daily operations of multiple teams. This key role involves providing leadership and training, ensuring compliance with company standards, and acting as a primary liaison between our teams and our partners. The ideal candidate is an excellent communicator who...

  • Operations Manager

    2 weeks ago

    Quezon City, National Capital Region, Philippines WNS Global Services, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job Description:Process managementResponsible for management and coordination of overall operations, SLA delivery across all processes, quality, and general administration for a very key Insurance data process.Client interactionExcellent Client Management, aiming at excellent Voice of Customer (VOC) scores.Manage conference calls/other communication with the...

  • Operations Manager

    2 weeks ago

    Quezon City, National Capital Region, Philippines Acquire Intelligence Full time ₱1,200,000 - ₱2,400,000 per year

    We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldPOSITION DESCRIPTIONOperations ManagerAcquire BPO is an award-winning business process outsource provider, to some of the...

  • Operations Manager

    2 weeks ago

    Quezon City, National Capital Region, Philippines Paramount Human Resource Multi-Purpose Cooperative Full time ₱900,000 - ₱1,200,000 per year

    Key Responsibilities:• Dual-Function Leadership: Manage and optimize the full-cycle recruitmentprocess while simultaneously overseeing daily cooperative operations, includingclient service, compliance, and member (employee) relations.• Team Development: Lead, train, and mentor a team of recruitment andcoordination staff, fostering a culture of...

  • Operations Manager

    7 days ago

    Quezon City, National Capital Region, Philippines Cognizant Full time ₱1,200,000 - ₱2,400,000 per year

    Requirements:Candidate must possess at least a Bachelor's/College Degree, any field. Post Graduate (preferably MBA), PMP certification or relevant domain certificationRequired skill(s): At least 5 years Contact Center Senior Managerial roleAdvantage if has background in: Financial accounts, Payment Gateway; Customer ServiceExcellent understanding of the...

  • Operations Manager

    2 weeks ago

    Quezon City, National Capital Region, Philippines Gilladoga Realty Inc. Full time ₱1,500,000 - ₱2,500,000 per year

    Over-all in-charge of Property Care, Property and Facilities Management services of GRI.Spearhead Transition, Set-up until Full Operations of all properties and facilities under management.Produce and execute an annual Account Plan and related client business plan to include - key objectives, client satisfaction results, summary of value-add activities, and...

  • Senior Operations Manager

    3 days ago

    Quezon City, National Capital Region, Philippines UnifyCX Full time ₱1,200,000 - ₱2,400,000 per year

    Unify CXis looking for an extraordinarySenior Operations Manager tojoin our motivated and ambitious team.Role:Senior Operations ManagerWork Location/Setup:Philippines | On-SiteShift Schedule:5-day work week | Shifting Schedule | GraveyardBenefits:Day 1 HMO | Day 1 Life InsuranceWhat Will You Do?As theSenior Operations Manager,is responsible for the running...

  • Group Manager Operations

    2 days ago

    Quezon City, National Capital Region, Philippines WNS Global Services, Inc. Full time ₱1,500,000 - ₱2,500,000 per year

    Job Description:Lead and manage operations across a span of 100+ employees, supervising a team of managers.Ensure consistent delivery of SLAs and adherence to task schedules.Drive team performance through KPI management, coaching, recognition, and capacity planning.Analyze operational data to identify transformation opportunities and improve...

  • Senior Operations Manager

    7 days ago

    Quezon City, National Capital Region, Philippines WesternMarketing Corp Full time ₱1,500,000 - ₱2,500,000 per year

    Key ResponsibilitiesStrategic Planning: Develop and implement operational strategies, short- and long-range plans, and policies to align with company goals.Operational Oversight: Oversee day-to-day operations, monitor performance metrics, and ensure the timely and cost-efficient delivery of products or services.Process Improvement: Identify areas for...