Customer experience/Quality assurance

/ RequirementsRole: Customer Experience/ Quality AssuranceLocation: ClarkWork-set up: OnsiteSalary: 35kQualifications:At least 1 year Quality Analyst Experience in a Call Center Setting.Technical Proficiency: Strong computer literacy with the ability to quickly learn.B2 & above communication skillsTechnical Knowledge: Proficient in Microsoft Office...

Client Company: This company helps large organizations refine customer interactions and strengthen operational performance through modern, technology-supported practices.Position: Quality Assurance AnalystIndustry: BPOLocation: Clark PampangaSalary Offer: Php35,000Work Schedule: Shifting ScheduleWork Set Up: Work-OnsiteJob Requirements:Open for...

Client Profile: A leading global business processing outsourcing that provides technology solutions and process management for over 39 years in services.Position: Quality AssuranceIndustry: BPOLocation: Clark PampangaSalary: Php35,000Schedule: Shifting scheduleWork Set up: Work on siteBenefits: Government mandated Benefits HMO 13 th month pay Sick Leave...

Job Title: Quality Assurance Analyst ISalary:30, ,000 max offerWork location/Set up: Clark Pampanga, Night ShiftQualifications:Must have a helpdesk-type background (hardware and software troubleshooting experience).Familiar with operating systems troubleshooting.Knowledge of Microsoft products is required.Must have experience supporting a BPO...

Ensuring the quality, performance, and reliability of Trackerteer's software applications.Will collaborate closely with the development and product teams to identify and rectify issues, perform comprehensive testing, and ensure that software meets the highest standards of quality.Proven experience as a Quality Assurance Tester or a similar role in...

A well-established IT and Engineering firm with over 40 years of industry experience, delivering comprehensive end-to-end solutions across multiple sectors — including Finance and Healthcare. POSITION: Quality Assurance / CSR (Pampanga) Industry: BPO Location: Clark, Pampanga Salary Offer: Php 35,000 Work Schedule: Shifting Schedule Work Setup:...

Account: Microsoft Account.Salary: 50,000Work location/Set up: Clark, Pampanga/OnsiteShift Schedule: Shifting scheduleFormer employee of Teleperformance – not eligible for rehire, either direct or through a third party***No relocation assistance is available. Please make sure to source candidates within Pampanga or nearby areas only******Reminder:The...

A well-established IT and Engineering firm with over 40 years of industry experience, delivering comprehensive end-to-end solutions across multiple sectors — including Finance and Healthcare. POSITION: Quality Assurance Specialist (10 headcount needed) Industry: BPO Location: Clark, Pampanga Salary Offer: Php 35,000 Work Schedule: Shifting Schedule Work...

Job DescriptionPreparing and implementing quality assurance policies and procedures.Performing routine inspections and quality tests.Identifying and resolving workflow and production issues.Ensuring that standards and safety regulations are observed.Addressing and discussing issues and proposed solutions with superiors.Documenting quality assurance...

The Quality Assurance Analyst (QA) is responsible for evaluating customer interactions to ensure service consistency and adherence to company policies and standards. This role involves monitoring and reviewing calls, tickets, and customer feedback to identify performance gaps, enhance agent skills, and improve overall customer satisfaction. The QA will play...