Quality Analyst
2 weeks ago
Job Description
- Preparing and implementing quality assurance policies and procedures.
- Performing routine inspections and quality tests.
- Identifying and resolving workflow and production issues.
- Ensuring that standards and safety regulations are observed.
- Addressing and discussing issues and proposed solutions with superiors.
- Documenting quality assurance activities and creating audit reports.
- Making recommendations for improvement.
- Creating training materials and operating manuals.
Qualifications
- At least 1 year Quality Analyst Experience in a Call Center Setting.
- Technical Proficiency: Strong computer literacy with the ability to quickly learn. ·
- Technical Knowledge: Proficient in Microsoft Office applications, such as MS-Excel and PowerPoint.
Job Type: Full-time
Pay: Up to Php35,000.00 per month
Benefits:
- Health insurance
Ability to commute/relocate:
- Clark Freeport Zone: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Notice Period:
- Current and Expected Salary:
Education:
- Bachelor's (Preferred)
Experience:
- Quality Assurance: 1 year (Preferred)
Work Location: In person
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