Service Advisor

2 days ago


SM City Fairview, Philippines Harmony New Energy Auto Service (Philippines) Ltd. Corp. Full time

Job Purpose

To handle customer inquiries, prepare repair estimates, coordinate body and paint jobs, and ensure timely, high-quality service with customer satisfaction.

Key Responsibilities

  • Greet customers, assess damage, and prepare job estimates.
  • Coordinate with technicians and insurance assessors for accurate repair costs.
  • Open and manage job cards in the system.
  • Monitor repair progress and ensure timely completion.
  • Conduct final vehicle inspection and ensure quality before delivery.
  • Communicate with customers throughout the repair process.
  • Handle complaints and ensure customer satisfaction.

Qualifications & Requirements

  • 4 years graduate of any Automotive or related field.
  • 2+ years experience in body & paint or service advisory role.
  • Knowledge of repair estimation and insurance claim process.
  • Good communication and customer service skills.
  • Basic computer and DMS knowledge.
  • Preferably with Valid driver's license.
  • Willing to assign in Fairview, QC infront of Pearl Drive

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

  • Company events
  • Paid training
  • Pay raise

Work Location: In person


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