Deputy Director Project Operations
3 days ago
Job Responsibilities 1. Assist the supervisor in the daily management of the US project operations team, leading the team to complete daily maintenance, online issue handling, incident response and post-incident review to minimize losses; 2. Responsible for data analysis and accounting reconciliation, tracking, analyzing and summarizing operational work and activities, and promoting product optimization and marketing strategy adjustments accordingly; 3. Develop and implement localized operational plans and overall strategies based on the characteristics of the US market and users; 4. Conduct cross-departmental communication and coordination, participate in project planning, execution and progress tracking to ensure smooth progress at each stage; 5. Responsible for the acceptance of operational activities/feature optimizations, liaising with development, design, and product teams to ensure delivery quality; 6. Decompose and implement operational KPI targets, conduct regular reviews and continuous optimization; 7. Assist the compliance department to ensure that operational activities comply with local regulations and platform specifications; Job Requirements: 1. Minimum 1.5 years of experience in internet operations/user operations, with at least 2 years of team management experience; 2. Proficient in Word/Excel, with strong data analysis skills; 3. Familiar with operational campaign planning, cost budgeting, and performance review; 4. Excellent cross-departmental communication, coordination, and project driving skills; 5. Keen data insight and strong risk awareness; 6. Strong stress resistance, strong sense of responsibility, and able to accept performance evaluations (KPIs); 7. Fluent in spoken and written English and Chinese, with cross-cultural communication skills; Experience in overseas markets (USA/Canada/Africa) is preferred.
Job Type: Full-time
Benefits:
- Work from home
Work Location: Remote
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