Credit and Collection Specialist
1 week ago
About the role
We are seeking a talented Credit and Collection Specialist to join the team at Personal Collection Direct Selling Inc.'. This full-time role is based in Sindangan Zamboanga del Norte and will be responsible for managing credit and collection efforts to support the company's objectives.
What you'll be doing
- Contacting customers to collect outstanding payments and resolve delinquent accounts
- Negotiating payment plans and arrangements with customers to bring accounts current
- Maintaining detailed records of all customer interactions and account statuses
- Identifying trends and providing insights to improve the company's credit and collections processes
- Collaborating with other departments to ensure a seamless customer experience
- Adhering to all relevant regulations and internal policies governing credit and collections
What we're looking for
- Proven experience in a credit or collections role, preferably within the call centre or customer service industry
- Excellent communication and negotiation skills, with the ability to have sensitive conversations with customers
- Strong organisational and time management skills to effectively manage a high volume of accounts
- Proficient in data analysis and reporting to identify opportunities for process improvements
- Commitment to providing exceptional customer service and resolving issues proactively
- Familiarity with relevant regulations and industry best practices in credit and collections
What we offer
At Personal Collection Direct Selling Inc.', we provide a supportive and collaborative work environment with opportunities for professional development. You'll enjoy a competitive salary, comprehensive benefits package, and the chance to make a real impact within a growing organisation. We are committed to fostering a diverse and inclusive workplace where everyone can thrive.
About us
Personal Collection Direct Selling Inc.' is a leading provider of innovative credit and collections solutions. We pride ourselves on our customer-centric approach and commitment to excellence. With a strong track record of success, we are poised for continued growth and are looking for talented individuals to join our team.
Apply now to become our next Credit and Collection Specialist
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