Credit and Collection Officer

7 days ago


Davao del Sur Philippines Rusco Lending Inc Full time

Responsibilities Contact Debtors: Reach out to individuals or businesses with overdue accounts via phone, email, or mail to request payment. Negotiate Payment Plans: Work with customers to set up payment schedules or arrangements to ensure debt is paid in full. Maintain Accurate Records: Keep detailed logs of collection activities, including customer interactions, payments received, and outstanding balances. Resolve Disputes: Address and resolve any disputes or issues related to the debt, including providing clarifications on charges. Follow-up: Perform regular follow-up on overdue accounts, sending reminders or escalation notices if necessary. Qualifications High School Diploma or Equivalent: Minimum requirement for most collector roles. Bachelor’s Degree (optional): Some positions, especially those in financial institutions, may prefer or require a degree in business, finance, or a related field. Customer Service Experience: Prior experience in customer-facing roles, particularly in managing difficult conversations or resolving issues, is highly valued. Debt Collection Experience: Previous experience in collections, finance, or accounts receivable is often preferred. Finance/Accounting Knowledge (optional) #J-18808-Ljbffr


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