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Customer Support Associate

6 hours ago


Ayala Alabang, National Capital Region, Philippines Dataflow Verification Services Limited Full time

Job Summary

Build a cordial relationship with applicants via telephone calls, email or live chat

Provide the applicant with critical service information from the initiation of the verification up to the completion of the report.

Successfully resolve customers concerns submitted through the Dataflow Group Support Center.

Coordinate with global service fulfillment employees to track and obtain service progress.

Job Type / Category

Full-time

Required Education, Skills, and Qualifications

Excellent verbal and written communication skills

The ability to work a set schedule

The ability to work in a fast-paced environment and demonstrate a high sense of urgency

Conflict management skills and maintain a professional composureUnderstanding of computer systems and can troubleshoot technical issues with minimal assistance.

Experience with call center preferred

Job Type: Full-time

Pay: Php18, Php20,000.00 per month

Benefits:

  • Health insurance
  • Paid training

Application Question(s):

  • Are you willing to work on-site?
  • Are you willing to work on shifting schedules?

Work Location: In person