BPO Quality Excellence Assistant Manager

TASQ is looking to fill an on-site position for a financial quality manager immediately.The pre-screening interview will take place over the phone.About the job Quality Manager - Financial (Pasay)Work Setup: Onsite/Shifting ScheduleRequirements:Minimum of 2 years of Quality Manager in BPO industry. Responsible for ensuring smooth functioning of Quality...

About the job Assistant Manager - Quality Excellence (MOA Pasay) | OnsiteWork Setup: 100% onsite | Shift Schedule: UK Timezone (3pm-12am/4pm-1am MNL)Start Date: ASAPRequirements:College Grad2 years Quality Lead/People management experienceDomain expertise - any of Energy/Utilities - CS, Billing

TASQ is actively looking to fill an on-site position for a Quality Manager - Financial in Pasay as soon as possible. The pre-screening interview will take place over the phone.**Position Overview: Quality Manager - Financial (Pasay)** **Work Setup:** On-site/Shifting Schedule **Requirements:**- At least 2 years of experience as a Quality Manager in the BPO...

Responsibilities:Evaluate a required number of interactions (phone, chat, and/or e-mail) per week for all agentsAccurately evaluate teammate behaviors using the company's C.O.R.E. practice to successfully identify impacting strengths and opportunitiesConsistently and accurately communicate client opportunities to stakeholdersActively participate in...

TASQ is in urgent need of an on-site senior quality manager in Pasay. The pre-screening interview will be held over the phone.**Position Overview: Senior Quality Manager (Pasay)** **Shift:** Hybrid/Shifting Schedule **Requirements:**- A minimum of 2 years of experience as a Senior Manager of Quality in the BPO industry.- Proficient in Six Sigma and Lean...

Qualifications:Bachelor's degree holder or 2nd year completed5+ years of experience in a BPO Quality or Operations role, with at least 2 years in a managerial capacity.Strong background in travel industry accounts (airline, hotel, reservations, or GDS systems such as Amadeus, Sabre, or Galileo).Job Type: Full-timeBenefits:Paid trainingWork Location: In...

About the role As a Healthcare Quality Analyst at access healthcare', you will play a crucial role in ensuring the delivery of exceptional customer service to our healthcare clients. Based in our Pasay City, Metro Manila office, this full-time position will have you working closely with our team to monitor, evaluate and continuously improve the quality of...

QualificationsBachelor's degree in any field (Education, Communication, Psychology, or Business preferred).Minimum of 3-5 years of experience in BPO training, with at least 1–2 years in a supervisory or assistant manager role.Proven experience in managing and developing trainers and training programs.Strong understanding of adult learning principles and...

About the role We are looking for an experienced Operations Assistant Manager to join our team at Teleperformance's Pasay City, Metro Manila location. In this full-time position, you will play a key role in overseeing and supporting our customer service operations, ensuring we deliver an exceptional experience to our clients and their customers.What you'll...

We are currently looking for REGISTERED NURSE Quality Analyst to be part of our Utilization Review TeamThe Quality Analyst will be responsible for monitoring and evaluating the quality of customer service interactions, identifying areas for improvement, and ensuring compliance with policies and procedures. The successful candidate must be a Registered Nurse...