Account/Process Trainer

Role Overview:The Trainer & Quality Analyst plays a dual role, responsible for delivering effective training programs that enable new hires and existing employees to perform at their best, while also supporting quality assurance initiatives. This role ensures that customer service standards, process knowledge, and performance expectations are consistently...

Key Responsibilities:Conduct systems and process training across various accounts to ensure operational readiness.Train agents and new hires on tools, platforms, and workflows used in day-to-day operations.Coordinate with Operations, QA, and Training teams to identify skill or process gaps and deliver refresher or upskill sessions.Provide on-floor support,...

Minimum 1 year experience as Trainer.Preferred: retail background, but can be a trainer for any customer service accounts.Good communication skills.Can conduct a demo using any provided customer service approach, but creating a demo on handling time is preferred.

Company DescriptionYou are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in...

Customer Support TrainerWork Set-up: Onsite (Cebu Exchange Tower, IT Park)Schedule: Night ShiftJob Description:In your role as a Training Specialist III, you will be expected to assess the training needs of employees or clients and help develop programs that enhance their abilities and performance. Your job description typically includes the creation of...

About The RoleWe are looking for a detail-oriented and reliableIntermediate Accountantto manage weekly bookkeeping, monthly accounting, and financial reconciliation tasks for our client. This role requires a solid understanding of accounting principles, proficiency in QuickBooks Online and Excel, and the ability to manage complex accounting cycles accurately...

Company Description About Sutherland: Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've...

Accounts Payable Officer to manage supplier invoicing and reconciliation processes. This role is responsible for entering supplier bills, matching invoices to purchase orders and receipts, managing supplier records, following up on invoices/statements, and ensuring supplier accounts are accurate and up to date ResponsibilitiesEnter and code supplier...

The Accounting Officer – Payroll will be responsible for managing and processing the payroll accurately and on time. The role ensures compliance with statutory requirements, maintains payroll records, and supports the finance department in reconciling payroll accounts. This is an immediate start position for a detail-oriented professional with strong...

ACCOUNTANTLocation: ClarkShift: 7AM-4PM Arrangement: Onsite, Full TimeRequired Experience: At least 5 years PH local accounting firm experienceUnlock your potential At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North...