Education Engagement
2 days ago
The
Education Engagement & Partnerships Lead – Employability Advantage
plays a key role in driving student enrolments and ensuring a high-quality experience throughout the student journey, while also supporting the development of strategic partnerships with institutions and education agents.
This hybrid role combines student-focused responsibilities (acquisition, engagement, and retention) with partnership and collaboration activities, ensuring a sustainable and well-connected student pipeline across markets such as the Philippines and Australia, and other identified markets.
Key Responsibilities
Education Engagement & Acquisition
- Drive student acquisition activities across the Philippines, Australia, and other identified markets to achieve enrolment targets.
- Conduct personalised consultations with prospective students, identifying needs and recommending suitable Employability Advantage programs.
- Showcase program value through success stories, career outcomes, and data-driven insights to support decision-making.
- Maintain accurate lead records, follow up consistently through CRM systems, and manage conversion pipelines effectively.
- Collaborate with marketing to optimise student-facing campaigns, ensuring clear and compelling messaging that resonates with target audiences.
- Support students post-enrolment with onboarding guidance and engagement touchpoints to improve retention and satisfaction.
- Gather feedback and insights from students to help refine the product and improve future recruitment strategies.
Partnerships & Collaboration
- Build and maintain relationships with key education agents, institutional partners, and relevant organisations to expand the student pipeline.
- Provide partners with program updates, marketing materials, and periodic training sessions.
- Coordinate partner-led promotional activities such as webinars, info sessions, or student fairs.
- Support partnership reporting by tracking enrolment numbers and engagement activities linked to partner channels.
- Collaborate with the Partnerships & Marketing teams to identify and pursue potential growth opportunities.
Desired Qualifications and Skills
- Bachelor's degree in Business, Marketing, Communications, or Education.
- 3–5 years of experience in student recruitment, engagement, or partnership management.
- Strong interpersonal and persuasive communication skills with an empathetic, student-first approach.
- Proven experience achieving enrolment or engagement targets.
- Ability to develop and maintain positive relationships with partners and stakeholders.
- Data-driven mindset with proficiency in CRM and reporting tools.
- Organised, proactive, and able to manage multiple priorities in a fast-paced, cross-cultural environment.
- Familiarity with the Philippines and Australian education systems is an advantage.
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