Customer Service Representative

5 days ago

Cubao, National Capital Region, Philippines Private Advertiser Full time ₱250,000 - ₱400,000 per year

BASIC QUALIFICATIONS:

  • 6 months of customer service in a call center environment
  • At least a high school (old curriculum)/SHS graduate
  • Willing to start ASAP
  • Willing to work night shift
  • Willing to work in - Cyberpark Tower 1, Araneta Cubao, Quezon City

RESPONSIBILITIES:

  • Handle customer inquiries via phone.
  • Provide accurate information about products, services, or account concerns.
  • Resolve issues promptly and escalate when needed.
  • Process requests such as updates, orders, or account changes.
  • Maintain professional and courteous communication at all times.
  • Document interactions and updates in the system.
  • Follow company policies and meet performance metrics.

RECRUITMENT PROCESS:

  • Initial Interview - virtual processing
  • Final Interview - onsite (face to face)

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