Customer Service Representative

2 days ago

Cubao, National Capital Region, Philippines Comrise Full time ₱1,200,000 - ₱1,500,000 per year

We are looking for a compassionate and detail-oriented customer representative to support customers by handling inquiries, verifying insurance benefits, and scheduling appointments. The ideal candidate has strong communication skills, a customer-first mindset, with or witout experience in BPO setting.

Key Responsibilities:

  • Handle inbound and outbound calls related to insurance and provider coordination
  • Verify eligibility, coverage, and benefits
  • Schedule, reschedule, or cancel appointments as needed
  • Document interactions accurately in CRM or EHR systems
  • Relay messages between patients and clinics while maintaining confidentiality

Qualifications:

  • Fresh graduates with no experience are encouraged to apply
  • At least 6 months of BPO experience in customer service for college level candidates
  • Strong verbal communication skills
  • Ability to multitask in a fast-paced environment

Work setup: Fully Onsite

Office location: Cubao, Quezon City

Work schedule: Night shift

Start date: ASAP

Job Type: Full-time

Pay: Php19, Php22,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Promotion to permanent employee

Work Location: In person

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