Service Desk Agent

2 weeks ago

Mandaluyong City, National Capital Region, Philippines Unisys Full time ₱144,000 - ₱600,000 per year

Location: City net, Mandaluyong (near MRT Shaw station)

Work Arrangement: Fully On-Site and Shifting schedule

For the Service Desk position, you will be handling clients from different countries like US, Latin America and EMEA regions.

For this position, You'll serve as the first point of contact for users experiencing hardware or software issues.

Your key responsibilities are providing basic technical support, assisting with installations and configurations, and troubleshooting common problems.

Day-to-day tasks also include resetting passwords, unlocking accounts, setting up new user profiles, and configuring Outlook and network settings.

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