Customer Support Specialist

2 days ago

Bacolod City, Western Visayas, Philippines TORCH Solutions Full time ₱150,000 - ₱250,000 per year

Join the dynamic team as a Customer Support Specialist. In this full-time role based in Bacolod City, you will be responsible for providing exceptional customer service and support to our valued clients. As a key member of our call centre operations, you will play a vital role in delivering on our commitment to customer satisfaction.

What we're looking for

  • Strong communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds
  • Excellent problem-solving and critical thinking abilities to effectively handle customer inquiries and concerns
  • Proficient in using computer systems and software, with a keen eye for detail
  • Prior experience in a call centre or customer service role is preferred
  • A positive, empathetic, and solution-oriented attitude
  • A commitment to providing exceptional customer service and contributing to a collaborative team environment

Apply now to join our team and be part of our exciting journey.

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