Strategy & Transformation Expert
2 weeks ago
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job DescriptionResponsible for overseeing and optimizing the performance of the organization's external vendors and suppliers. This role involves developing and implementing performance management frameworks, metrics, and processes to ensure that vendors meet or exceed contractual obligations and contribute positively to the organization's goals. The Vendor Performance Management Expert works closely with procurement, supply chain, and other internal stakeholders to ensure that vendor relationships are managed effectively, risks are minimized, and value is maximized
DUTIES AND RESPONSIBILITIES:
- Uplift vendor performance by developing performance framework that is more aligned to the desired outcomes for the functions outsourced to vendors
- Support vendor relationship by ensuring performance compliance with contractual standards and within standards established by NTG / Globe
- Co-develops and implements performance management frameworks, metrics, and processes to ensure that vendors meet or exceed contractual obligations and contribute positively to the organization's goals.
KPIs:
- Vendor Performance Plan
- Vendor Compliance
TOP 3-5 DELIVERABLES:
- Vendor Performance Management Framework
- Vendor Performance Metrics
- Maintain comprehensive records of vendor performance, contracts, and communications working with Shared Service and NAI Departments
- And all other deliverables related to the strategy formulation, and execution and key strategic initiative
SKILLS:
Soft:
- Good communication skills
- Analytical skills
- Stakeholder management
Hard:
- Strategic thinking
- Project Management
- Change Management
- Finance Acumen
Certification/License:
- Six Sigma Certification
- Balanced Scorecard Professional Certification
- Project Management Certification
- Change Management Professional
COMPETENCIES:
- Core Competencies: Stakeholder management, Performance Analysis and Optimization
- Support Competencies: Strategy Execution
- Developmental Competencies: Change Management, Project Management
HIRING REQUIREMENTS:
Educational Qualifications:
- Bachelor's degree in Business Administration, Management, Economics, Finance, Engineering, or a related field is usually required
Work Experience:
- Developed and implemented a vendor performance management framework, including key performance indicators (KPIs) and performance scorecards, leading to an improvement in overall vendor compliance rates
- Conducted regular performance reviews with key vendors, identifying areas for improvement and working closely with vendors to develop and execute performance improvement plans.
- Collaborated with cross-functional teams to ensure vendor management practices aligned with organizational objectives and compliance requirements.
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