GBS Sr Customer Support Representative

1 day ago


Ayala Alabang, National Capital Region, Philippines UPS Full time $40,000 - $80,000 per year

직무 지원 이전에 이 페이지의 오른쪽 상단에 있는 옵션에서 언어 환경설정을 선택합니다.
Fortune Global 500에 선정된 기업에서 다음과 같은 기회를 경험할 수 있습니다. 가능성을 혁신 및 구상하고, 보상 문화를 경험하며, 매일 더 나아질 수 있도록 지원하는 인재 팀과 협력할 수 있습니다. UPS를 더 발전된 내일로 이끄는 것은 바로 역량과 열정을 지닌 사람입니다. 역량을 보유하고, 자기 자신은 물론 팀을 이끌 수 있는 인재를 위해 기술을 배양하고 다음 단계로 나아갈 수 있게 할 직무들이 준비되어 있습니다.

직무 설명:
Job Summary
This position assists teams with various tasks, often taking on project work. He/She applies an advanced understanding of supported products, works independently, and relies on experience and judgment to make appropriate business and personnel decisions. This position performs other tasks as requested.

Responsibilities

  • Develops agents to be successful in accomplishing customer service, quality, and productivity goals.
  • Assists management team in various tasks.
  • Adheres to established support process/procedure guidelines.
  • Reinforces UPS quality expectations and procedures.

Qualifications

  • High school diploma, GED, or International equivalent
  • Working knowledge of Microsoft Word, Excel, Access, and Outlook
  • Understanding of UPS Service Commitments and Goals - Preferred
  • Able to work flexible shifts - Preferred

직원 유형:
임시

UPS는 차별, 괴롭힘 및 보복이 없는 일터를 제공하기 위해 최선을 다하고 있습니다.



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