Executive Assistant to the CEO/COO

2 weeks ago


South Africa, Philippines Assist World Full time ₱60,000 - ₱80,000 per year
Job Description
We are seeking a highly skilled and proactive Executive Virtual Assistant (EVA) to support the CEO and COO of a global online education company. This role requires someone who can think critically, solve problems, and take initiative beyond basic administrative tasks. The ideal candidate will be a self-starter who can create processes, optimize workflows, and serve as a reliable extension of leadership. Key Responsibilities Manage executive-level administrative tasks and act as gatekeeper for the CEO and COO. Oversee daily sales team performance tracking: review KPIs, reassign leads to closers, and ensure efficiency in the sales process. Troubleshoot CRM issues (Go High Level), research solutions, and coordinate fixes. Create, update, and improve SOPs and internal processes to streamline operations. Handle calendar management, scheduling, and coordination with team members across time zones. Assist with internal communications via Slack and Notion. Draft and respond to emails on behalf of executives when needed. Manage spreadsheets (Google Sheets) including basic formulas, reporting, and data tracking. Proactively identify inefficiencies and propose improvements in workflows. Coordinate occasional on-the-ground support (e.g., arranging third-party services in Dubai). Must-Have Qualifications 3–5 years of experience as an Executive Assistant or Executive VA, preferably supporting CEOs/COOs or founders. Strong problem-solving and critical-thinking skills — ability to act without step-by-step instructions. Demonstrated ability to create SOPs and streamline processes. Excellent English communication skills (written and spoken). Proactive, resourceful, and able to leverage AI tools (ChatGPT, Google, etc.) to solve problems independently. Reliable internet and professional home office setup. Tools Slack Notion Go High Level (or similar CRM) Google Workspace (Docs, Sheets, Drive, Calendar)

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