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Learning Management System Admin

2 weeks ago

Mandaluyong City, National Capital Region, Philippines The Standard Hospitality Group Full time $40,000 - $80,000 per year

Position Summary

The LMS Administrator is responsible for managing, maintaining, and optimizing the Learning Management System to ensure effective delivery of training programs across the organization. This role supports the full training cycle—from course creation and user enrollment to reporting and analytics—ensuring a seamless learning experience for all employees.

Key Responsibilities

1. LMS Management & Maintenance

  • • Configure, manage, and troubleshoot the LMS platform (including user accounts, permissions, and course structures).
  • • Ensure system uptime, security, and compliance with organizational policies.
  • • Oversee content uploads, updates, and version control.

2. Training Content & Course Administration

  • • Upload, organize, and manage learning materials (videos, SCORM packages, quizzes, PDFs).
  • • Assign and track training modules by role, store, or department.
  • • Support trainers in creating engaging, interactive content.

3. User Support & Engagement

  • Serve as the first point of contact for LMS-related inquiries and technical issues.
  • Provide training to end users, trainers, and managers on LMS functions.
  • Monitor learner progress and send reminders for overdue courses.

4. Reporting & Analytics

  • Generate regular and ad hoc reports on course completion, assessment scores, and training impact.
  • Provide insights to management for performance improvement and compliance tracking.

5. System Optimization & Vendor Coordination

  • Coordinate with the LMS vendor for system updates, bug fixes, and enhancements.
  • Recommend improvements based on user feedback and emerging training needs.
  • Stay updated with LMS best practices and e-learning trends.

Qualifications

  • Bachelor's degree in Education, HR, IT, or related field (or equivalent work experience).
  • Minimum 1–2 years' experience in LMS administration (e.g., Moodle, TalentLMS, Docebo, etc.).
  • Strong technical aptitude and troubleshooting skills.
  • Proficient in MS Office and familiar with e-learning tools (Articulate, Captivate, Canva, etc.).
  • Excellent communication, organization, and multitasking skills.
  • Attention to detail and commitment to maintaining data accuracy.

Job Type: Full-time

Benefits:

  • Company events
  • Opportunities for promotion

Education:

  • Bachelor's (Preferred)

Experience:

  • LMS: 1 year (Preferred)

Work Location: In person