Product Support Administrator

18 hours ago

Taguig, National Capital Region, Philippines Helpware Full time ₱300,000 - ₱450,000 per year
Product Support Administrator

About Us

Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.

Position Summary:

A Product Support Administrator will work collaboratively and closely with the client's Team Members to support the suite of their products by completing non-clinical tasks including; intaking referrals, processing incoming and outgoing mail, data entry, system and process support.

Responsibilities

  • Communicate with others.
  • Collaborate with Product Support team members and producers to complete non-clinical tasks.
  • Work with a ticketing system, fulfill requests, communicate with various stakeholders, and complete non-clinical tasks including; following complex handling instructions to include referral intake and assignment, file setup, report and invoice distribution, mailing, faxing, case management support and customer service, accounts receivable, data entry/maintenance, and any and all other duties as assigned.
  • Ensure all tasks completed are top quality work and you will provide exceptional service to both internal and external customers.

Requirements

  • Previous experience as at least 1 year High school diploma or the equivalent is required. Some college courses or equivalent experience is preferred.
  • Experience and knowledge of similar product supportive roles, customer service, billing, and other complex administrative tasks is required.
  • Motivated. You love to beat your own records, expect the best from yourself, and always want to keep improving. You are motivated by meeting and exceeding company and self-identified goals and expectations.
  • Organized. You will be working in a fast-paced environment, in multiple systems, and providing responsive customer service and support to a wide variety of parties. You can keep pace in this type of environment.
  • Collaborative. You must possess the required level of skills and abilities to read, write, speak and apply mathematical concepts and sound reasoning to successfully perform the essential functions of this job. This position requires problem-solving skills, critical thinking skills, and the ability to multitask.
  • Committed. You are committed to the daily application of ForzaCare's core values to deliver access to high quality care. You will comply with safety principles, Federal and State laws, regulations and standards.

  • Technical Support Administrator

    6 days ago

    Taguig, National Capital Region, Philippines Canon Business Service Centre (PHL) Full time ₱250,000 - ₱500,000 per year

    About UsAs a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet...

  • Sales Support Administrator

    1 week ago

    Taguig, National Capital Region, Philippines Straive Full time ₱1,200,000 - ₱1,800,000 per year

    Location: BGC, TaguigSchedule: Nigh ShiftWork set-up: Hybrid (2x a week onsite)Position Overview:The Sales Support Administrator is responsible for the seamless execution of sales processes from order intake to final processing. This role manages the full lifecycle of sales orders and renewals, ensuring accurate data entry in Salesforce, and upholding the...

  • Sales Support Administrator

    1 week ago

    Taguig, National Capital Region, Philippines Straive Full time ₱1,200,000 - ₱2,400,000 per year

    Location: BGC, TaguigSchedule: Nigh ShiftWork set-up: Hybrid (2x a week onsite)Position Overview:The Sales Support Administrator is responsible for the seamless execution of sales processes from order intake to final processing. This role manages the full lifecycle of sales orders and renewals, ensuring accurate data entry in Salesforce, and upholding the...

  • PRODUCTION SUPPORT

    2 weeks ago

    Taguig, National Capital Region, Philippines SP One Source Solutions Inc. Full time ₱40,000 - ₱60,000 per year

    PRODUCTION SUPPORTQualifications:At least Senior/High School Graduate or College LevelComputer literateKnowledgeable in Microsoft OfficeWith skills in handling machineWilling to work extended hoursGood written and verbal communication skillsWilling to deploy at BGC TaguigDeployment Address: HSBC Centre 3058 5th Avenue West Bonifacio Global City, Taguig...

  • Administrative Support Specialist

    1 week ago

    Taguig, National Capital Region, Philippines Cyberbacker Careers Full time ₱360,000 - ₱600,000 per year

    Cyberbacker Careers is hiring a Full time Administrative Support Specialist role in Taguig, NCR. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: EveningTuesday: EveningWednesday: EveningThursday: EveningFriday: EveningExpected salary: ₱30,000 - ₱50,000 per month

  • Admin Associate

    4 days ago

    Taguig, National Capital Region, Philippines Peak Support Full time ₱250,000 - ₱500,000 per year

    We are seeking a dedicated and organized Administrative and Liaison Officer to join our team.The ideal candidate will be responsible for managing administrative tasks and serving as a point of contact between our organization and external partners including vendors and government offices.This role requires excellent communication skills, attention to detail,...

  • Product Owner Support

    2 weeks ago

    Taguig, National Capital Region, Philippines JT International S.A. Full time ₱900,000 - ₱1,200,000 per year

    At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.To make a difference with us, all you need to do is bring your human best.What will your story be? Apply now  Learn more: Reporting to: Service...

  • Product Support Representative

    4 days ago

    Taguig, National Capital Region, Philippines Medtronic Full time ₱1,200,000 - ₱2,400,000 per year

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeResponsibilities may include the following and other duties may be assigned:Achieve a comprehensive...

  • Receptionist, Business Support, Administrative Services

    19 hours ago

    Taguig, National Capital Region, Philippines JLL Full time ₱30,000 - ₱120,000 per year

    Assist the Overall Facilities Management Team in the delivery of services to operate and maintain the property, premises, workplace including any designated technical, administration and supporting Soft services delivery as follows: (Front Desk & Reception operations, Helpdesk Work order Response & Resolution, Visitor management, Office supplies inventory &...

  • Product Support Representative

    2 weeks ago

    Taguig, National Capital Region, Philippines Medtronic Full time ₱900,000 - ₱1,200,000 per year

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeThe Diabetes Care Center Specialist will be an expert in the business of his/her respective business...